NATALIA RIVERA
Centennial,CO
Summary
With an upbeat personality, strong teamwork and management skills, a passion for customer service, and a commitment to going the extra mile, I am confident in my ability to contribute to your company's success. I firmly believe in the importance of continuous improvement and understand the significance of having the right attitude. I would be honored to join your team as a valuable member.
Overview
9
9
years of professional experience
Work History
Executive Assistant to the General Manager
Fairfield By Marriott
12.2023 - Current
- Managed multiple projects concurrently, ensuring timely completion and high-quality results.
- Answered high volume of phone calls and email inquiries.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Mentored and trained junior team members, fostering a collaborative work environment and promoting professional development.
- Assisted in the preparation of various reports and presentations with accuracy and attention to detail.
- Enhanced executive''s productivity by effectively managing calendars, scheduling meetings, and handling correspondence.
- And More...
Administrative Assistant
Central Pointe Christian Academy
05.2022 - 10.2023
- Handle company inquiries
- Make appointments
- Data processing, and composing and forward emails
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Managed filing system, entered data and completed other clerical tasks.
Shift Lead Supervisor
Disney's Port Orleans Resort
06.2018 - 04.2019
- Perform variety of cleaning inspections
- Ensure all rooms are cared for and according to standards
- Deal patiently with reasonable guest complaints/requests
Guess Services Assistant Manager
Residence Inn by Marriott
04.2016 - 06.2018
- Manage and train staff
- Ensure the guest services team provides a professional and friendly service
- Deal with guests
- Interdepartmental liaison
- Create staff schedule, and more
Education
Associate Degree - Veterinary Assistant and technician
PPG College
01.2014
Skills
- Management Skills
- Payroll
- Work in fast-paced environments
- Superior customer service
- Critical Thinking
- Leadership
- Office administration
- Document preparation
- Calendar management
- Expense reporting
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Executive Assistant to the General Manager
Fairfield By Marriott
12.2023 - Current
Administrative Assistant
Central Pointe Christian Academy
05.2022 - 10.2023
Shift Lead Supervisor
Disney's Port Orleans Resort
06.2018 - 04.2019
Guess Services Assistant Manager
Residence Inn by Marriott
04.2016 - 06.2018
Associate Degree - Veterinary Assistant and technician
PPG College
Similar Profiles
Leisdany Díaz MirandaLeisdany Díaz Miranda
Supervisor at Fairfield By MarriottSupervisor at Fairfield By Marriott
Yeline RodriguezYeline Rodriguez
Housekeeper at Fairfield By MarriottHousekeeper at Fairfield By Marriott
Vishwesh SawantVishwesh Sawant
Bar Executive at Fairfield By MarriottBar Executive at Fairfield By Marriott
Simeon Deacon CookeSimeon Deacon Cooke
Housekeeper/Houseperson at Fairfield By MarriottHousekeeper/Houseperson at Fairfield By Marriott
Alex BradleyAlex Bradley
Retail Sales Professional at XfinityRetail Sales Professional at Xfinity