NATALIA ROBB
Scottsdale,Arizona
Summary
Hi! I am currently a student attending college excited to further my job experience in a new environment. I am experienced in organization skills and time management with a positive, hard-working attitude. I also am a career-focused individual who wants to gain meaningful experience with intentions to develop a professional work ethic.
Overview
4
4
years of professional experience
Work History
Sales Associate
Soma
Scottsdale, AZ
08.2023 - Current
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Restaurant Hostess
Grayhawk Golf Club, Quill Creek Cafe
Scottsdale, Arizona
03.2021 - 02.2022
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions
- Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele
- Greeted customers, answered questions and recommended specials to increase profits
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware
- Managed guest expectations by relaying information regarding hours, wait times and specials
- Communicated with servers about new tables, changes in food availability and customer comments
- Served as contact person and source of information to maintain good communication with clients
- Gathered and sorted data for inclusion in reports and files
- Executed record filing systems to improve document management and organization
- Maintained positive working relationship with fellow staff and management
- Maintained front desk to provide positive first impression
- Greeted guests and patients to assist in navigating space.
Chiropractic Assistant
Fix24
Scottsdale, Arizona
05.2020 - 08.2020
- Reviewed and approved patient invoices
- Encouraged and improved cross-department internal communication.
Education
High School Diploma -
Scottsdale Preparatory Academy
05.2023
Skills
- High-Volume Environment
- Multitasking and Prioritization
- Personable and Friendly
- Multi-tasking strength
- Goal-Oriented
State
Arizona
Zip
85260-7634
City
Scottsdale
Timeline
Sales Associate
Soma
08.2023 - Current
Restaurant Hostess
Grayhawk Golf Club, Quill Creek Cafe
03.2021 - 02.2022
Chiropractic Assistant
Fix24
05.2020 - 08.2020
High School Diploma -
Scottsdale Preparatory Academy