Natalia Santiago
Binghamton,NY
Summary
Compassionate phlebotomist specializing in venipuncture, infection control, and patient comfort. Committed to maintaining patient safety standards and implementing individualized care plans.
Detail-oriented professional with experience in phlebotomy and direct patient care. Known for exceptional teamwork, clinical documentation, and adherence to safety protocols, contributing to improved patient outcomes and quality of care.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Phlebotomist
Guthrie Lourdes Hospital
09.2025 - Current
- Collected blood samples using venipuncture and capillary techniques, ensuring patient comfort and safety.
- Maintained accurate and detailed records of patient information and specimen collection procedures.
- Assisted in training new staff on proper phlebotomy techniques and hospital protocols.
- Implemented infection control practices to uphold patient safety standards during blood draws.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
Direct Support Professional Caregiver
Catholic Charities Of Broome County
10.2024 - 11.2025
- Provided compassionate support to individuals with disabilities, ensuring dignity and respect in daily activities.
- Assisted clients with personal care tasks, promoting independence and self-esteem in a supportive environment.
- Implemented individualized care plans, adapting strategies to meet diverse needs of clients effectively.
- Monitored client progress and reported changes to healthcare professionals for ongoing care management.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Improved client quality of life by providing assistance with daily living activities such as bathing, grooming, dressing, feeding, toileting assistance.
Medication Technician
Elderwood Village At Vestal
06.2024 - 07.2025
- Administered medications according to established protocols and resident care plans.
- Monitored residents for side effects and reactions to medications, ensuring prompt reporting to nursing staff.
- Documented medication administration accurately in electronic health records, maintaining compliance with regulatory standards.
- Assisted in training new staff on medication administration procedures and safety protocols.
- Monitored medication storage area to maintain medication security and control.
Nursing Assistant
United Health Services Wilson Medical Center
05.2023 - 10.2023
- Assisted nursing staff in daily patient care activities to enhance comfort and wellbeing.
- Monitored vital signs and reported changes to ensure timely interventions.
- Maintained cleanliness and organization of patient rooms, promoting a safe environment.
- Collaborated with interdisciplinary teams to support comprehensive patient treatment plans.
- Streamlined inventory management processes for medical supplies, reducing waste and ensuring availability.
Education
Associate of Science - Health Sciences
SUNY Broome Community College
Binghamton, NY05-2025
Skills
- Venipuncture
- Order of draw
- Patient care
- Specimen handling
- Patient support
- Blood culture collection
- Infection control
- Quality control
- Direct patient care
- Vital signs monitoring
- Clinical documentation
- Reliable team player
- Electronic medical records
- CPR
- Professionalism and ethics
Certification
- PT - Phlebotomy Technician
- CMA - Certified Medical Assistant
Timeline
Phlebotomist
Guthrie Lourdes Hospital
09.2025 - Current
Direct Support Professional Caregiver
Catholic Charities Of Broome County
10.2024 - 11.2025
Medication Technician
Elderwood Village At Vestal
06.2024 - 07.2025
Nursing Assistant
United Health Services Wilson Medical Center
05.2023 - 10.2023
Associate of Science - Health Sciences
SUNY Broome Community College