Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Natalia Swicegood

Hollywood,FL

Summary

Dynamic professional with a proven track record in voter outreach and customer service. At Publix, I excelled in conflict resolution and detail-oriented data management, enhancing customer loyalty. My experience as a canvasser with Florida Student Power showcases my goal-oriented approach and ability to engage diverse communities effectively.

Overview

4
4
years of professional experience

Work History

Phone Bank Canvasser

Florida Student Power
09.2024 - 12.2024
  • Raised awareness for key political campaigns by distributing informative materials and engaging in persuasive conversations with residents.
  • Maintained a positive attitude and high energy levels throughout long hours of door-to-door outreach, contributing to team morale.
  • Improved campaign visibility by strategically placing yard signs, posters, and other promotional materials throughout the community.
  • Utilized data-driven strategies to target specific demographics for increased voter outreach effectiveness.

Customer Service Representative Supervisor

Publix
05.2021 - 09.2022
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Managing and supervising staff, making sure goals are met and challenging situation resolved.

Election Canvasser

Florida Immigration Coalition
08.2021 - 11.2021
  • Collaborated with fellow team members to ensure consistent messaging and seamless coordination of canvassing activities across neighborhoods.
  • Adapted communication style to address diverse populations effectively, ensuring inclusivity and respect for all individuals encountered.
  • Boosted fundraising efforts for various organizations through persuasive dialogue and personal connections with potential donors.
  • Went to over [Number] doors over [Number] miles daily to educate and sign up potential voters.

Education

Archbishop Mc Carthy High School
Cooper City, FL

Bachelor of Science - Ocupational Therapy

Keiser University
Fort Lauderdale, FL
05-2012

Skills

  • Documentation
  • Detail-oriented data management
  • Quick-learning
  • Goal oriented

Languages

English
Native or Bilingual

Timeline

Phone Bank Canvasser

Florida Student Power
09.2024 - 12.2024

Election Canvasser

Florida Immigration Coalition
08.2021 - 11.2021

Customer Service Representative Supervisor

Publix
05.2021 - 09.2022

Archbishop Mc Carthy High School

Bachelor of Science - Ocupational Therapy

Keiser University

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