Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Natalia Vaca

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

5
5
years of professional experience

Work History

Kid's Department Sales Associate

Ralph Lauren
San Marcos, Texas
10.2019 - 08.2022
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Answered customer questions about products and services, helped locate merchandise and promoted key items.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Managed efficient cash register operations.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Assisted customers with signing up for store loyalty programs and provided details about key benefits.
  • Processed accurate credit, debit, check and cash sales transactions for more than thousands of customer orders per day.

Pharmacy Technician Trainee

MedCenter Pharmacy
Laredo, TX
09.2017 - 08.2019
  • Participated in prescription pharmaceutical and over-the-counter product inventory audits.
  • Received, reviewed, dispensed, and labeled over many prescriptions daily with expert accuracy.
  • Adhered to regulatory guidelines for workplace safety and customer confidentiality..
  • Maintained accurate inventory of medications.
  • Complied customer demographic, allergy and medical history background.
  • Created new customer profiles and updated changes such as demographics, allergies, and new medications in pharmacy computer systems.
  • Prepared and submitted claims to insurance companies for payment.

Sales Associate

Chick-fil-A
Laredo, Texas
08.2017 - 09.2017
  • Maintained high productivity by efficiently processing cash, credit, debit, and voucher program payments for customers.
  • Trained new team members in cash register operation, stock procedures, and customer service.
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Helped customers update accounts, sign up for new services and take advantage of special offers.
  • Completed daily recovery tasks to keep areas clean and near for maximum efficiency.
  • Maximized customers satisfaction by assisting customers complete purchases, locate items and sign up for rewards programs.


Education

High School Diploma -

Lyndon B Johnson
Laredo, TX
07.2019

Associate of Arts - Arts

Laredo Community College
Laredo, TX
05.2019

Bachelors of Criminal Justice - Criminal Justice

Texas State University
San Marcos, TX
12.2022

Skills

  • Flexible and Adaptable
  • Collaboration
  • Conflict Resolution
  • Good listening skills
  • Active Listening
  • Self-motivated professional
  • Team building
  • Leadership
  • Organization and Time Management

Languages

Spanish
Native or Bilingual

Timeline

Kid's Department Sales Associate

Ralph Lauren
10.2019 - 08.2022

Pharmacy Technician Trainee

MedCenter Pharmacy
09.2017 - 08.2019

Sales Associate

Chick-fil-A
08.2017 - 09.2017

High School Diploma -

Lyndon B Johnson

Associate of Arts - Arts

Laredo Community College

Bachelors of Criminal Justice - Criminal Justice

Texas State University

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Natalia Vaca