Natalia Veloso
West Palm Beach,FL
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Housekeeper
The Boca Raton Resort And Club
08.2023 - 04.2024
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Line Cook
Los Olivos Bistró
10.2022 - 08.2023
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Plated and presented all dishes to match established restaurant standards.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
- Checked food temperature regularly to verify proper cooking and safety.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
- Supported head chef during high-volume periods by efficiently executing complex tasks with precision under pressure.
- Increased kitchen productivity by keeping tools organized for easy access when needed.
- Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
Sales Executive
CGS
02.2022 - 08.2022
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
- Streamlined sales process to improve efficiency, reduce cycle time, and close deals faster.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
Store Clerk
Walmart Corporation
02.2020 - 01.2021
- Assisted customers by answering questions and fulfilling requests.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Assisted in maintaining a welcoming store atmosphere by keeping common areas clean, well-lit, and inviting for customers.
- Assisted customer by locating items, processing payments, and carrying out heavy purchases.
- Performed inventory control, such as counting, and stocking merchandise.
- Helped customers complete purchases, locate items, and join reward programs.
Stocker
Cygnus
02.2018 - 02.2020
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Maintained effective team member communication.
- Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
- Improved customer satisfaction by promptly locating items and providing product information.
- Reduced out-of-stock situations with regular monitoring of product levels on sales floor.
- Assisted in conducting accurate physical inventory counts, resulting in improved stock management.
Event Waitress
Banqueteria Axlan
01.2015 - 01.2019
- Anticipated guest needs proactively through keen observation skills, resulting in fewer requests for assistance from patrons during busy periods.
- Assisted in training new waitstaff members on best practices for success in the event industry.
- Collaborated with catering staff to quickly resolve any food-related issues that arose during events.
- Improved overall event experience by effectively handling and resolving guest concerns or complaints in a timely manner.
- Maximized customer satisfaction with prompt attention to special requests and dietary restrictions.
- Contributed to positive guest feedback by delivering timely, accurate, and friendly service throughout events.
- Provided exceptional VIP treatment for high-profile clients attending exclusive events.
Education
Bachelor of Science - Nutrition Sciences
San Sebastián
Concepcion, Chile12.2021
High School Diploma -
Liceo De Niñas
Concepción Chile12.2017
Skills
Teamwork
Housekeeping
Cleaning and organizing abilities
Customer Service
Sales strategy
Sales Planning
Patience and Empathy
Reliability and punctuality
Certification
- Certified Sales Professional (CSP)
- ServSafe Food Handler's Certification
Timeline
Housekeeper
The Boca Raton Resort And Club
08.2023 - 04.2024
Line Cook
Los Olivos Bistró
10.2022 - 08.2023
Sales Executive
CGS
02.2022 - 08.2022
Store Clerk
Walmart Corporation
02.2020 - 01.2021
Stocker
Cygnus
02.2018 - 02.2020
Event Waitress
Banqueteria Axlan
01.2015 - 01.2019
Bachelor of Science - Nutrition Sciences
San Sebastián
High School Diploma -
Liceo De Niñas
- Certified Sales Professional (CSP)
- ServSafe Food Handler's Certification
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