Enterprising healthcare Sr. System Analyst successful in leading every facet of new and ongoing integration . Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change.
Overview
18
18
years of professional experience
7
7
years of post-secondary education
3
3
Certifications
Work History
Sr. Systems Analyst
Oracle Health
Columbia , MO
12.2022 - Current
Collaborated with cross-functional teams to develop and implement interfacing solutions for healthcare needs.
Worked with 3rd party vendors on new and existing interfacing between systems and EHR.
Provided comprehensive user support, resolving technical issues quickly to minimize disruptions.
Increased data accuracy by implementing comprehensive validation processes in interface development.
Identified and resolved interface issues with thorough analysis and troubleshooting techniques.
Participated in strategic planning sessions aimed at improving overall system integration capabilities within the organization.
Contributed to the evaluation of new technologies and software products, recommending solutions aligned with business needs.
Upgraded legacy systems through the implementation of modernized interfaces, enhancing overall performance and reliability.
Provided expert support to end-users, ensuring smooth operations across all interfaced applications.
Designed custom interfaces for seamless data exchange between applications.
Reduced system downtime by swiftly addressing reported issues and implementing corrective measures.
Performed rigorous testing on interface components to ensure high-quality performance and functionality.
Enhanced system efficiency by optimizing interface configurations and data mappings.
Developed detailed documentation for interface processes, contributing to knowledge sharing and team growth.
Managed multiple projects concurrently, delivering successful outcomes within strict timelines.
Established strong working relationships with vendors, fostering collaboration on complex integration projects.
Interoperability Architect Lead
Lake Regional Health System
Osage Beach, MO
01.2010 - 12.2022
Worked on strategic projects with administration to develop integrated solutions and lead detailed architectural dialogues to facilitate delivery of comprehensive solution.
Guided and influenced leadership on recommended upgrades and enhancements to integrated solutions.
Implemented, integrated applications in acute and ambulatory EHR environments.
Developed and delivered technical training designed to enable and educate integration implementation teams.
Created strong relationships with key decision makers as a trusted expert in healthcare integration.
Conducted integration requirement gathering, analysis and documentation.
Executed application upgrades, backups and assisted in redundancy for outages.
Worked with users post-implementation on user testing, debugging, support and maintenance.
Managed project scope, schedule, status and documentation.
Managed project planning, resource allocation, scope, schedule, status and documentation.
Worked closely with application teams to define and prioritize user needs.
Led integration team on strategic goals, projects and innovation.
Managed integration team (3) schedules, payroll, PTO and evaluations.
Analyst
Lake Regional Health System
Osage Beach, MO
01.2008 - 12.2010
Drafted integration plans to ease adjustment of systems into users work environments.
Evangelized for updated software following introduction of new features or updated specifications.
Developed and maintained long-term relationships with users and vendors, fostering strong service bonds and encouraging return patronage.
Collaborated with upper management to drive strategy and implement new processes.
Analyzed existing systems and databases and recommended enhancements to solve business needs.
Communicated and explained business requirements to team members to understand and implement functional demands.
Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
Carried out day-to-day duties accurately and efficiently.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.
Developed diagrams to describe and lay out logical operational and technical steps.
Enhanced project management skills by defining and presenting system solutions and timelines for business needs or technical problems.
Maintained excellent attendance record, consistently arriving to work on time.
Maintained energy and enthusiasm in fast-paced environment.
Education
Bachelor General Studies Emphasis:Computer Science - Computer Science
Pittsburg State University
Pittsburg, KS
08.1996 - 12.2001
MBA - Health Administration
William Woods University
Fulton, MO
12.2007 - 12.2009
Skills
Agile Workflow
Business process improvement
Software development life cycle
User acceptance testing
Troubleshooting
Certification
Yellow Belt Six Sigma
Timeline
Cloverleaf level One
04-2023
Sr. Systems Analyst
Oracle Health
12.2022 - Current
Yellow Belt Six Sigma
12-2020
Jaguar Engine
01-2013
Interoperability Architect Lead
Lake Regional Health System
01.2010 - 12.2022
Analyst
Lake Regional Health System
01.2008 - 12.2010
MBA - Health Administration
William Woods University
12.2007 - 12.2009
Bachelor General Studies Emphasis:Computer Science - Computer Science