Natalie Alvarez
Summary
Driven and bilingual professional with a proven track record for enhancing customer satisfaction and streamlining operations. Excelled in multitasking and relationship building, significantly improving guest experience. Demonstrated expertise in conflict resolution and inventory management, ensuring operational excellence and team harmony.
Overview
4
4
years of professional experience
Work History
Restaurant Hostess
Don Sal's Cocina & Cantina
2024.01 - Current
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
- Completed daily side work and opening and closing duties without fail.
- Promoted business loyalty by fostering positive customer relationships.
- Advised customers about special offerings and menu items to help drive sales.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
Retail Stock Associate
Target
2021.08 - 2023.12
- Planned and scheduled projects and directly performed installations.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Prepared and checked outbound shipments for accuracy.
- Disposed of damaged or defective items or coordinated returns to vendors for covered items.
- Used time management and efficient cleaning methods to meet deadlines.
- Assisted in seasonal inventory preparations, contributing to accurate counts and timely completion of tasks.
Kitchen Lead
Vallarta Supermarket
2020.10 - 2021.06
- Maintained high standards of cleanliness and sanitation by implementing strict kitchen cleaning routines.
- Fostered a positive work environment, promoting teamwork and open communication among kitchen staff.
- Managed daily kitchen operations, including scheduling and equipment maintenance.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Associate of Applied Science - Marketing
Antelope Valley College
Lancaster, CA05.2026
High School Diploma -
Assurance Learning Academy
Lancaster, CA05.2021
Skills
- Bilingual (English/Spanish)
- Active Learning
- Attention to Detail
- Flexible and Adaptable
- Relationship Building
- Conflict and Complaint Resolution
- Warm and Friendly
- Strong multitasking
Timeline
Restaurant Hostess
Don Sal's Cocina & Cantina
2024.01 - Current
Retail Stock Associate
Target
2021.08 - 2023.12
Kitchen Lead
Vallarta Supermarket
2020.10 - 2021.06
Associate of Applied Science - Marketing
Antelope Valley College
High School Diploma -
Assurance Learning Academy
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