Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Natalie Arehart

Kansas City,KS

Summary

Seasoned Operations Manager and talented leader with 10 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and promoting organizational efficiency. Ability to handle multiple projects simultaneously with a high degree of accuracy. Bringing excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

Overview

12
12
years of professional experience

Work History

LEGAL OPERATIONS MANAGER

LAW OFFICES OF AREHART & ERNZEN, LLC
05.2016 - Current
  • Research, analyze and review legal arguments and case law for errors, regulatory compliance, interpretation and application, persuasiveness and clarity; for over 150 claims before the Social Security Administration (SSA)
  • Build/Enhance internal legal software processes used in claims management which improved administrative efficiency and significantly reduced time expenditure per claim
  • Collaborate witness and trial preparation allowed the firm to further expand operations to Colorado, increasing active cases by 30%
  • Design and produce handbook and presentation materials for Bar Associations, Attorneys and Independent Groups including the first virtual 2020 Wichita Bar Conference, keynote lecture
  • Coordinate travel and resource planning and budgeting for trials, legal conferences and seminars: successfully reducing yearly travel expenses from 2015 to 2019
  • Train administrative staff on deadline driven filings, proprietary software and confidentiality of client information.

LEGAL ADMINISTRATIVE ASSISTANT

LAW OFFICES OF AREHART & ERNZEN, LLC
10.2014 - 05.2016
  • Ensured compliance with legal standards and regulations of the SSA, Federal District Courts & US Court of Appeals for the Eighth and Tenth Circuits
  • Facilitated all communication/scheduling with potential & current clients, medical providers, healthcare facilities, federal agency, and court personnel
  • Prepared files for hearing; edited and revised legal documents, forms, reports, EMR/HER/Medical Records, and Federal Court Briefs
  • Generated/Prepared/Filed all documents for new and existing clients including authorizations, contracts, applications, appeals, complaints, and summons
  • Managed and reconciled claims; maintained database & software processes; transcribed administrative hearings; and maintained confidentiality of client information.

BUSINESS MANAGER

EUROPA SALON & DAY SPA
08.2012 - 09.2014
  • Designed new scheduling operations that redesigned core processes of software system that exceeded 89% retention goal in 2013 and 2014, first time since business opened
  • Pioneered promotional services, sales and incentives that accelerated growth and increased revenue retention
  • Refocused candidate selection & training processes that reduced employee turnover and capitalized efficiency
  • Spearheaded 2014 Fundraiser for partnering nonprofit and attained highest proceeds for Northern Region.

Education

Bachelor - Political Science

COLORADO STATE UNIVERSITY

Skills

  • Business Development
  • Management & Communication
  • Research & Analysis
  • Regulatory Compliance
  • Process Improvement Strategies
  • Project Development
  • Innovative Problem-Solving
  • Strategic Workflow Planning
  • Systems Development & Implementation
  • Logistics Oversight
  • Client Relations
  • Microsoft Office Suite Expertise

Timeline

LEGAL OPERATIONS MANAGER

LAW OFFICES OF AREHART & ERNZEN, LLC
05.2016 - Current

LEGAL ADMINISTRATIVE ASSISTANT

LAW OFFICES OF AREHART & ERNZEN, LLC
10.2014 - 05.2016

BUSINESS MANAGER

EUROPA SALON & DAY SPA
08.2012 - 09.2014

Bachelor - Political Science

COLORADO STATE UNIVERSITY

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