Natalie Atkins
Moorefield Station,VA
Summary
A committed and experienced customer service employee, used to the best of their abilities when placed in a setting surrounded by people to utilize their communication. Adaptable and upbeat with a strong will to learn while also maintaining any and all safety precautions needed. Passionate about expressing creative outlets and connecting to people.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Dining Hall Employee
Virginia Tech Dining Services
Blacksburg, VA
01.2025 - Current
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Maintained cleanliness and orderliness of the dining hall during meal hours.
- Greeted guests with friendliness and professionalism.
- Conducted regular inspections of kitchen equipment for safety and sanitation purposes.
- Effectively multitasked within fast-paced environment.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Babysitter
Myself
Ashburn, VA
06.2019 - 11.2024
- Assisting with meals, snacks, and bedtime routines for the children.
- Remaining alert at all times while caring for multiple children simultaneously.
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
- Provided direct-care services for children of varying ages.
- Organized various activities, games, crafts and outings to keep children entertained.
- Helped complete homework, school projects and chores.
- Ensured physical and social well-being of each child.
Classroom Volunteer
Legacy Elementary School
Ashburn, VA
05.2022 - 08.2024
- Organized materials for class projects and presentations.
- Read stories to children individually or in groups.
- Encouraged positive behavior among students during class time.
- Assisted teachers in setting up/taking down their classroom over summer break
- Graded student assignments and provided feedback.
Sales Associate
Old Navy
Sterling, Virginia
07.2023 - 04.2024
- Greeted customers and provided exceptional customer service.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Handled returns and exchanges according to company policies.
- Maintained up-to-date knowledge of store merchandise and policies.
- Helped customers find specific products, answered questions, and offered product advice.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Education
Associate of Arts - Criminology
Virginia Polytechnic Institute
Blacksburg, VASkills
- Excellent customer service
- Food safety
- Reliability and punctuality
- Cash handling proficiency
- Strong work ethic
- First-aid certified
- Proficient in a group setting
- Child supervision
- Time management
- Flexible scheduling
Affiliations
- Competitive dancer for 3 years
- Performed in The Nutcracker ballet numerous times in multiple roles
- Active member in the Red Cross and Unicef club
Languages
German
Elementary
Certification
- First Aid and CPR
Timeline
Dining Hall Employee
Virginia Tech Dining Services
01.2025 - Current
Sales Associate
Old Navy
07.2023 - 04.2024
Classroom Volunteer
Legacy Elementary School
05.2022 - 08.2024
Babysitter
Myself
06.2019 - 11.2024
- First Aid and CPR
Associate of Arts - Criminology
Virginia Polytechnic Institute
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