Kept scripts and test cases updated with current requirements.
Enhanced customer satisfaction by promptly addressing issues identified during user acceptance testing.
Completed pre-implementation testing for new system modifications to assess potential impacts.
Worked closely with different departments to develop innovative solutions to functionality issues.
Marketing Intern
La Fontaine Restaurant
06.2019 - 09.2019
In charge of making posts for events every weekend
In charge of making posts about food and drinks served
In charge of taking videos and posting them of live entertainment on weekends
Worked with Instagram and Facebook mainly
Education
Bachelor of Science - Computer Science
University of California, Davis
Davis, CA
09.2024
Skills
Engineering Team Support
Collaboration and communication
Customer Service
Social Perceptiveness
Stakeholder Communications
Product Documentation
Research methods
Extracurricular
Founder & President | Lebanese Cultural Club | University of California, Davis | September 2023 - current
Established and led the first Lebanese Cultural Club at UC Davis to promote Lebanese culture, heritage, and community engagement among students.
Organized events such as cultural nights, traditional Lebanese cooking workshops, and language exchange sessions, attracting Lebanese participants and people within our culture.
Collaborated with other cultural organizations on campus to foster diversity and inclusion, including co-hosting Middle Eastern Cultural events.
Managed a team of 7 executive board members to plan and execute club activities, including marketing, event planning, and community outreach.
Secured funding through university grants and community sponsorships to support club events and initiatives.
Developed and maintained club social media platforms to engage members and promote upcoming events, resulting in a 50% increase in club membership within the first few months.
Event Volunteer, Our Lady Of Lebanon Catholic Church