Natalie Bailey
Schoolcraft,MI
Summary
Esthiology student specializing in customized facials, chemical peels and great customer service. Client focused and detail oriented. Very hard working, organized and enjoy working as a team. Looking to further education/certifications and am committed to keeping current with products and tools used in the industry.
Overview
7
7
years of professional experience
Work History
Office Manager
State Farm Insurance Inc
08.2000 - 11.2006
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Law Enforcement Officer
Kalamazoo Township Police Dep
08.1999 - 07.2000
- Answered emergency calls for help from citizens and business owners.
- Talked regularly with citizens to establish rapport and become familiar presence in area.
- Conducted witness interviews and gathered details regarding incidents to determine best course of action.
- Completed paperwork and processing duties for incoming inmates and arrestees.
Education
No Degree - Esthetics
Douglas J Aveda Institute
Grand Rapids, MI09.2023
Associate of Science - Law Enforcement
KVCC
Kalamazoo, MI05.1999
Skills
- Aveda facials
- Back facials
- PCA chemical peels (PCA certified)
- Brow/Lash tinting
- Facial waxing
- Customer Service
- Excellent communication skills
- Innovative and seeking further education
References
Taylor Evans
Relationship: Instructor
Contact Information: taylor.evans@douglasj.com
Susan Keena-Heirman
Relationship: Instructor
Contact Informantion: susan.keena-heirman@douglasj.com
Timeline
Office Manager
State Farm Insurance Inc
08.2000 - 11.2006
Law Enforcement Officer
Kalamazoo Township Police Dep
08.1999 - 07.2000
No Degree - Esthetics
Douglas J Aveda Institute
Associate of Science - Law Enforcement
KVCC
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