NATALIE BARNES
Louisville
Summary
Adaptable and detail-oriented professional with experience in manufacturing, customer service, and team coordination. Brings strong communication skills, organizational ability, and hands-on product knowledge. Known for reliability, accuracy, and the ability to support fast-paced operations. Seeking an Inside Sales Assistant role to support sales teams through order processing, customer communication, and product knowledge.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Medical Manufacturer
JB Solution Design
La Grange, KY
08.2022 - Current
- Developed strong product knowledge by completing start-to-finish manufacturing of complex medical simulation products.
- Tracked equipment inventories and communicated shortages to supervisors, supporting operational accuracy.
- Collaborated with team members to design new products and improve processes.
- Participated in productivity and cost-reduction initiatives.
- Maintained a safe work environment and trained staff on proper procedures.
- Relevance to Inside Sales: Product knowledge, documentation accuracy, cross-team communication, and process coordination.
Team Lead – Delivery
Domino’s
Louisville, KY
07.2020 - 08.2022
- Managed order flow, maintained timelines, and ensured customer satisfaction.
- Trained new team members and coordinated daily operations.
- Prepared delivery routes to maximize efficiency.
- Relevance to Inside Sales: Customer interaction, time management, leadership, and service-driven communication.
Lifeguard
Breckinridge Inn
Louisville, KY
08.2018 - 02.2020
- Remained alert and attentive to ensure safety and respond to customer needs.
- Assisted patrons and maintained facility cleanliness.
- Relevance to Inside Sales: Responsibility, customer support, and situational awareness.
Server Assistant
El Caporal
Louisville, KY
06.2016 - 07.2018
- Delivered excellent customer service by interacting with guests and supporting front-of-house operations.
- Maintained a clean and organized work environment.
- Relevance to Inside Sales: Customer engagement, teamwork, and communication.
Education
High School Diploma -
Barnes Christian Academy
Louisville, KY05-2020
Skills
- Customer communication & support
- Order processing & coordination
- Product knowledge & accuracy
- Time management
- Attention to detail
- Team collaboration
- Problem-solving
- Adaptability & flexibility
Certification
CPR Certification (expired 2021)
ADDITIONAL STRENGTHS
- Experience working with technical products and materials
- Comfortable learning new systems and software
Timeline
Medical Manufacturer
JB Solution Design
08.2022 - Current
Team Lead – Delivery
Domino’s
07.2020 - 08.2022
Lifeguard
Breckinridge Inn
08.2018 - 02.2020
Server Assistant
El Caporal
06.2016 - 07.2018
High School Diploma -
Barnes Christian Academy