Talented Crew Trainer with expertise in food preparation, money handling and opening and closing procedures. Bringing 3 years of experience as versatile and hardworking team member.
Overview
2
2
years of professional experience
Work History
Crew Trainer
McDonald
Benton, KY
05.2020 - 05.2021
Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Identified team weak points and implemented corrective actions to resolve concerns.
Mentored junior employees to improve performance, food safety and customer service.
Cook, Cashier,server
Ponderosa
Benton, KY
08.2019 - 08.2020
Answered questions about store policies and addressed customer concerns.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Helped customers complete purchases, locate items and join reward programs.
Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
Restocked and organized merchandise in front lanes.
Kept register accurate through correct billing, payment processing and cash management practices.
Ordered and received products and supplies to stock kitchen areas.
Met production requirements for banquet and outlet desserts and breakfast pastries.
Worked closely with shift manager to solve problems and handle customer concerns.
Explained menu items and suggested appropriate options for food allergy concerns.