Natalie Baugh
Bluffdale,Utah
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
After Hours Dispatch
Leeway Global Logistics
Salt Lake City, UT
03.2022 - 01.2024
- Issue EFS payments to carriers for delivery fees
- Received and dispatched calls for trucking services
- Updated records of driver locations, delays, and cancellations.
- Assigned drivers to appropriate routes based on customer needs.
- Resolved customer complaints related to service issues or delays.
- Provided timely updates to customers regarding their orders or requests.
- Coordinated with other dispatchers to ensure efficient delivery schedules were met.
- Created daily reports detailing response times, call volumes, and other pertinent information.
- Tracked vehicles using GPS technology and provided real-time status updates as needed.
- Build shipments according to customer requirements and find coverage to meet customer delivery deadlines.
2nd Operator
NORTHROP GRUMMAN
Magna, Utah
08.2019 - 03.2022
- Daily use of calibrated tooling
- Daily organization and sanitation
- Document procedures for training purposes
- Thoroughly inspect motor for final sell to customer
- Maintain accurate documentation for each procedure
- Finish GEM63 and GEM63 XL motors from FWD to AFT
- Weekly sign off for tooling and equipment for accountability
- Communicate and work with Engineering to revise and correct planning
- Verify chemicals and parts are stocked ahead of time in order to meet program schedule
- Meet and verify measurement requirements for cork, rubber, paint, tape, and adhesive bonding.
Sales Director/Production
SIGNARAMA / SOUTH VALLEY SIGN CO.
West Jordan, Utah
07.2017 - 05.2019
- Greet and serve walk-in customers
- Operate shop tools to finish and create custom products
- Compile accurate quotes with fair pricing that maintains a set profit margin
- Keep track of all supplies, tools, and products needed to fulfill orders
- Quality control of all finished products to ensure they meet customer requirements.
Education
Taylorsville High School
01.2014
Skills
- Customer Service Expertise
- Strong Organization
- Handling Payments
- Cleaning
- Presentation Skills
- Drafting Reports
- Basic Accounting
Custom
References available upon request.
Timeline
After Hours Dispatch
Leeway Global Logistics
03.2022 - 01.2024
2nd Operator
NORTHROP GRUMMAN
08.2019 - 03.2022
Sales Director/Production
SIGNARAMA / SOUTH VALLEY SIGN CO.
07.2017 - 05.2019
Taylorsville High School
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