Natalie Bayer
Chicago,IL
Summary
Dynamic Client Relationship Manager with 4 years' experience in sales and service roles for Healthcare organizations. Driving top-quality customer experience and satisfaction through deploying voice of the client expertise. Building and retaining long-term relationships by establishing positive, productive and routine communications.
Overview
4
4
years of professional experience
Work History
Client Relationship Manager
ProLink
07.2021 - Current
- Addressed and resolved customer complaints and issues to improve satisfaction.
- Fostered customer trust by addressing concerns and needs using targeted problem-solving.
- Assessed client needs and developed plans to adequately address current and future objectives.
- Recommended new products to clients and maintained solutions-oriented problem-solving for long-term client relationships.
- Built relationships with customers and community to establish long-term business growth.
Healthcare Recruiter
ProLink
06.2019 - 06.2021
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
- Utilized social media sites to recruit new employees.
- Collaborated with internal teams to continuously improve recruitment processes and execute as efficiently as possible.
- Advertised job opportunities on social media platforms and job boards.
Education
Bachelor of Science - Psychology
University of Dayton
Dayton, OH05.2019
Skills
- Collaborative Environments
- Upselling
- Relationship Cultivation
- Sales Statistics Analysis
- Consultative Selling Techniques
- Business Development Planning
- Client Base Retention
- Problem-Solving Aptitude
- Team Leadership
- Opportunity Identification
- Workforce Management
- Performance Goals
Timeline
Client Relationship Manager
ProLink
07.2021 - Current
Healthcare Recruiter
ProLink
06.2019 - 06.2021
Bachelor of Science - Psychology
University of Dayton
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