Natalie Bell

I currently work for Mental Health Association of Rochester in the Canandaigua satellite office.

• Maintained professional ethical standards by adhering to guidelines set forth by the Certified Peer Specialist Code of Conduct and respecting client confidentiality at all times.
• Contributed to the continuous improvement of organizational policies and procedures by attending ongoing training sessions and participating in internal program evaluations.
• Helped individuals set realistic goals based on personal life situations and strengths.
• Established trust-based relationships with clients using shared lived experience as a foundation for meaningful connections.
• Used skills such as modeling, education, and implantation to teach daily living and coping skills.

• Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
• Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
• Sorted and organized files, spreadsheets, and reports.
• Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.