Natalie Bigman Pimentel
Ohsnapboothco.
Castro Valley,CA
1
Language
13
years of professional experience
Dedicated Operations Specialist with a strong background in order process and retail operations. Known for improving efficiency and ensuring a welcoming atmosphere, ready to enhance service delivery and support business objectives.
Work History
Operation Specialist
10 Years 4 Months- Collaborated with cross-functional teams to implement process improvements and optimize resource allocation.
- Optimized departmental efficiency in customer order fulfillment, stocking, and item retrieval processes.
- Coordinated efforts with colleagues to enhance operational efficiency.
- Supported operational flexibility by accommodating departmental adjustments as directed by management.
- Ensured cleanliness, organization, and visual appeal of retail environment to enhance customer attraction and retention.
Lead Technician
12 Years 11 Months- Trained and mentored junior technicians on equipment handling and troubleshooting techniques.
- Guided junior technicians on equipment handling and troubleshooting techniques during events
- Oversaw installation and setup of photo booth equipment for events, ensuring optimal functionality.
- Operated photobooth equipment, ensuring seamless functionality during events.
- Assisted guests with photo sessions, enhancing overall customer experience.
- Set up and dismantled photo booth stations efficiently before and after events.
- Contributed to the company''s growth by consistently exceeding client satisfaction expectations.
- Enhanced customer experience by providing friendly and efficient service at photo booth events.
- Maintained clean and organized booth area, creating an inviting atmosphere for guests.
- Provided exceptional customer service during events, addressing concerns promptly and professionally.
- Monitored guests and enforced rules, maintaining safety for visitors and staff.
- Delivered information and details of interest about the facility to visitors.
- Performed troubleshooting and routine maintenance to keep equipment in optimal working condition.
Package Specialist
- Organized and categorized returned camera rental equipment to streamline return procedures.
- Managed logistics for camera rental gear by processing, scanning, and packing items for timely shipment to correct carriers.
- Processed transactions accurately, ensuring compliance with company policies and procedures.
Education
Associate of Applied Science - Social Sciences
Skills
Retail software
Point of sale systems
Inventory Management
Logistics Coordination
Inventory management
Supply Chain Optimization
Stocking supplies and retail products
Transaction Management
Languages
English
Native or Bilingual
Timeline
Operation Specialist
REI
04.2016 - CurrentRead More
Package Specialist
BorrowLenses
06.2015 - 06.2015Read More
Lead Technician
Ohsnapboothco.
09.2013 - CurrentRead More
Laney College
Associate of Applied Science from Social Sciences
Read More