Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Natalie Bollermann

Vero Beach

Summary

Ambitious, and hard-working, with quality results. Able to work well independently or with a team, and meet outlined expectations. Extremely personable, friendly, and professional. Confident in planning, scheduling, and writing skills. Eager to improve professionally by learning new skills and networking. Very reliable and driven.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Tennis Pro Shop Attendant

Grand Harbor Golf and Beach Club
Vero Beach
04.2018 - 01.2025
  • Maintained tennis courts and irrigation systems for daily use by club members.
  • Communicated court conditions to members daily.
  • Replenished supplies, and kept equipment in working order.
  • Responsible for opening and closing the tennis pro shop independently.
  • Responsible for maintaining court schedules and interacting with members in a professional, friendly manner. Adjust court sheets as conflicts and unforeseen delays arise.
  • I communicated department issues to the Tennis Director and worked to actively resolve them.
  • Used Microsoft products, such as Word and Excel. Scanned and uploaded documents.
  • Performed retail sales using member accounts, credit cards, and cash/checks.
  • Set up for events, and break down after the event is done.
  • Maintained a sanitary and neat pro shop, displaying items in an appealing manner.

Receptionist

Community Veterinary Clinic
Vero Beach
08.2020 - 04.2021
  • Provide receptionist services, including answering phones, scheduling appointments, and taking payments.
  • Prepare prescription medication for clients, ensuring that the quantity and dosage are correct.
  • Assist technicians with the intake of pets.
  • Provide client education.
  • Relay appropriate information to and from clients, to the doctor, and/or management.
  • Educate clients on the vaccination schedule for young pets.
  • Create accounts for new patients.
  • Maintain the cleanliness of the clinic and the sanitation of the exam rooms.
  • Utilize critical thinking and problem-solving skills to compassionately guide clients through the life cycle of their pet.

In Home Care Services

Private Client
Palm Bay
01.2020 - 04.2020
  • Provided full-time companionship for an elderly client in her home.
  • Provided basic health services, such as monitoring blood sugar levels, respiration, and medication.
  • Transported to doctor appointments and ran day-to-day errands. Made phone calls to schedule appointments on her behalf.
  • Assisted the client with daily tasks and physical movement abilities.
  • Assisted the client with grocery shopping.

Education

Associate of Science - Psychology

Indian River State College
Vero Beach, FL
05-2027

High School Diploma -

Sebastian River High School
Sebastian, FL
05-2019

Skills

  • Microsoft Excel
  • Customer service
  • Team collaboration
  • Effective communication
  • Verbal and written communication skills
  • Creative thinking
  • Email
  • Organization and planning
  • Multi-tasking

Affiliations

  • Welding (multi-process)
  • Creative writing such as poetry
  • Fitness

Certification

  • OSHA 10 Certified

Timeline

Receptionist

Community Veterinary Clinic
08.2020 - 04.2021

In Home Care Services

Private Client
01.2020 - 04.2020

Tennis Pro Shop Attendant

Grand Harbor Golf and Beach Club
04.2018 - 01.2025

Associate of Science - Psychology

Indian River State College

High School Diploma -

Sebastian River High School

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