Natalie Both
Forest,VA
Summary
Skilled case manager with experience in outpatient counseling and a background in substance use treatment and trauma-informed care. Successfully managed complex cases involving individuals and adolescents with severe mental health or substance use challenges, utilizing evidence-based practices like Cognitive Behavioral Therapy (CBT) and Solution-Based Therapy (SBT). With experience in crisis intervention, care planning, and collaboration with multidisciplinary teams, provides holistic, client-centered support. Experience in family engagement and resource advocacy ensures clients have the tools and services necessary for lasting recovery and well-being.
Overview
8
8
years of professional experience
Work History
Substance Use Case Manager/Outpatient Counselor
Horizon Behavioral Health
Lynchburg, VA
08.2024 - Current
- Case Management: Proficient in assessing client needs, developing personalized treatment plans, collaborating across disciplines, and providing ongoing support to drive recovery progress.
- Counseling Techniques: Experience in delivering individual therapy sessions using evidence-based modalities such as Cognitive Behavioral Therapy (CBT) and Solution Based Treatment (SBT).
- Substance Use Disorder Treatment: experience with relapse prevention strategies and co-occurring mental health conditions.
Child High Needs Case Manager
Horizon Behavioral Health
Lynchburg, VA
09.2023 - 08.2024
- Case management for high-need youth: Experienced in managing complex cases of children and adolescents with severe mental health challenges and trauma histories. Conducted biopsychosocial assessments, led treatment team and family meetings, provided psychoeducational counseling, and used solution-focused interventions to promote positive change.
- Collaboration with Multidisciplinary Teams: Experienced in working with schools, therapists, medical professionals, and family members to ensure coordinated, holistic care for clients.
Social Work Intern
Miller Home For Girls
Lynchburg, VA
01.2023 - 05.2023
- Client Support: Resolved residential disputes on a weekly basis, collaborated with the Program Director to problem-solve insurance disparities, provided safe transportation for residents to and from medical appointments, and collaborated with staff to accomplish agency goals.
Social Work Intern
Lynchburg City Public Schools
Lynchburg, VA
01.2022 - 05.2022
- Client Support: Conducted home wellness checks under LCSW supervision to assess client well-being, cognitive, physical, and emotional needs. Interviewed clients and families for case planning and attended IEP meetings to observe plan development and goal progress.
Summer Camp Counselor
Cedarbrook Camp
Pennsylvania
06.2017 - 06.2020
- Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining a safe environment
- Enforced discipline and policies to protect safety of recreational activity participants
- Coordinated and lead group activities for campers and counselors
Special Education Inclusion Teacher
Cedar lane School
Fulton, MD
03.2019 - 06.2019
- Assisted clients with personal hygiene, bathing, grooming, and dressing
- Promoted language development skills
- Utilized technology to stimulate client's intellectual growth and promote independence
Education
Masters of Social Work -
Boise State University
Boise, ID05.2025
Bachelors - Social Work Cognate in Psychology
Liberty University
Lynchburg, VA05.2023
Skills
- Client-centered care and advocacy
- Substance abuse treatments
- Conflict resolution
- Trauma-Informed Care
- Case management
- Intervention planning
References
References available upon request.
Timeline
Substance Use Case Manager/Outpatient Counselor
Horizon Behavioral Health
08.2024 - Current
Child High Needs Case Manager
Horizon Behavioral Health
09.2023 - 08.2024
Social Work Intern
Miller Home For Girls
01.2023 - 05.2023
Social Work Intern
Lynchburg City Public Schools
01.2022 - 05.2022
Special Education Inclusion Teacher
Cedar lane School
03.2019 - 06.2019
Summer Camp Counselor
Cedarbrook Camp
06.2017 - 06.2020
Masters of Social Work -
Boise State University
Bachelors - Social Work Cognate in Psychology
Liberty University
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