Natalie Cafagna
Canyon Country,CA
Summary
Enthusiastic hard working individual who brings a positive influence to any work environment.
Overview
10
10
years of professional experience
Work History
ABA Staff
The Stepping Stone Group
08.2025 - Current
- Implements behavior support and treatment plans.
- Provides direct behavioral intervention to individuals with ASD utilizing ABA methodologies and strategies.
- Records Data and clinical documentation on clients response to intervention.
Medical Assistant
Samimi Orthopaedic Group
01.2025 - 07.2025
- Scheduled appointments and managed patient flow to optimize clinic efficiency.
- Verified insurance benefits and ensured payment for services rendered.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Medical Assistant
East Valley Community Health Center
08.2022 - 12.2024
- Assisted in patient intake processes, ensuring accurate collection of medical histories and vital signs.
- Supported physicians during examinations, preparing instruments and maintaining a sterile environment.
- Scheduled appointments and managed patient flow to optimize clinic efficiency.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Prepared lab specimens for diagnostic evaluation.
- Completed EKGs and other tests based on patient presentation in office.
Medical Assistant
Pomona Valley Hospital and Medical Center
03.2021 - 06.2022
- Maintained electronic health records, ensuring accuracy and confidentiality in patient information management.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Performed medical records management, including filing, organizing and scanning documents.
- Answer high volume phone calls and transfer to proper departments
Medical Receptionist
Emanate Health Imaging
10.2019 - 02.2021
- Managed patient scheduling and appointment coordination to optimize clinic workflow.
- Processed insurance verification and pre-authorization for imaging services efficiently.
- Assisted patients with inquiries regarding imaging procedures and insurance coverage details.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
Medical Assistant
Chaparral Medical Group
02.2016 - 09.2019
- Assisted in scheduling patient appointments and managing calendars efficiently.
- Processed patient intake forms, ensuring accurate data entry and compliance with regulations.
- Educated patients on insurance benefits and payment options to improve financial understanding.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Patient care, vitals and obtaining chef complaints
Education
No Degree - Medical Assistant
North West College
West Covina, CA11-2015
GED -
Baldwin Park Adult School
Baldwin Park12-2013
Skills
- EMR Software (Meditech, NextGen, Practice fusion, etc)
- Microsoft Office (Word, Excel, Outlook)
- BLS Certificate – American Heart Association
- Multitasking, organization, strong team work
- Phone Etiquette, problem solving skills
- EKG and Immunization program knowledge
Timeline
ABA Staff
The Stepping Stone Group
08.2025 - Current
Medical Assistant
Samimi Orthopaedic Group
01.2025 - 07.2025
Medical Assistant
East Valley Community Health Center
08.2022 - 12.2024
Medical Assistant
Pomona Valley Hospital and Medical Center
03.2021 - 06.2022
Medical Receptionist
Emanate Health Imaging
10.2019 - 02.2021
Medical Assistant
Chaparral Medical Group
02.2016 - 09.2019
No Degree - Medical Assistant
North West College
GED -
Baldwin Park Adult School