Summary
Overview
Work History
Education
Skills
Timeline
Generic

Natalie Callejas

Chicago,IL

Summary

Devoted professional with a solid knowledge in customer service and caregiving, particularly from work at Dunkin' Donuts and Private Household. Have exceptional decision-making and problem-solving skills, improving Braxton's quality of life and increasing service efficiency. Held a strong work ethic and excellent customer service abilities.

Overview

1
1
year of professional experience

Work History

Caregiver, Special Needs

Private Household
03.2024 - Current
  • Assisted 24-year-old Braxton with fragile x syndrome and autism.
  • Prepared meals and snacks. Assisted with hygiene and other tasks of daily living.
  • Provided companionship to Braxton keeping company to meet social needs.
  • Initiated conversations and brought different objects to pique interest and promote language development.
  • Assisted with supervising Braxton in home to provide respite for his guardians.
  • Supported family outings in community
  • Supported family overnights at O'Hare Hilton to support Braxton's interest in airplanes.
  • Assisted Braxton's mother to plan major family gathering to celebrate Braxton. Took steps to ensure he enjoyed event without getting overwhelmed.

Team Member

Dunkin' Donuts
09.2023 - 03.2024
  • Acquired food handlers certificate.
  • Handled cash/card payments by operating register.
  • Learned every skill quickly and tackled each task with efficiency and productivity.
  • Never called off. Took additional shifts during busy times, holidays, and during absences of coworkers.
  • Kept work areas tidy, orderly, and secure.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Restocking supplies and informing when running low.

Education

Bachelor of Arts - Criminal Justice, Spanish

Lakeland University
Plymouth, WI
05.2028

High School Diploma -

Westinghouse College Preparatory
Chicago, IL
06.2023

Skills

  • Problem-Solving
  • Decision-Making
  • Cleaning and sanitation
  • Cash handling expertise
  • Inventory Management
  • Strong Work Ethic
  • POS Systems
  • Excellent Customer Service
  • Fast learner
  • Food safety knowledge
  • Menu Memorization

Timeline

Caregiver, Special Needs

Private Household
03.2024 - Current

Team Member

Dunkin' Donuts
09.2023 - 03.2024

Bachelor of Arts - Criminal Justice, Spanish

Lakeland University

High School Diploma -

Westinghouse College Preparatory
Natalie Callejas