Strategic and innovative professional recognized for exceptional productivity and efficient task execution. Expertise in strategic planning, team collaboration, and leadership drives successful project outcomes. Strong communication, adaptability, and problem-solving skills contribute to achieving organizational goals.
Overview
6
6
years of professional experience
Work History
Head of Payer Strategy
IVX Health
Brentwood
10.2023 - Current
Directed national payer strategy and enterprise-level partnerships, aligning with finance, contracting, and operations to launch innovative value-based care and site-of-care models, resulting in expanded payer relationships and favorable reimbursement terms (e.g., 11 new contracts, 5-10% rate improvement).
Led payer product innovation and new service development, from ideation to implementation, creating programs that opened new revenue streams and improved payer satisfaction scores by 2 NPS points.
Drove analytics and market research to guide footprint expansion and pipeline management, enabling data-driven entry into 6 new markets and accelerating growth by 10% year-over-year.
Advised executive leadership and Board through strategic planning and presentations, influencing high-impact decisions that unlocked $3M in growth opportunities.
Principal Program Manager, Drivers of Health Strategy (DoH)
Blue Cross and Blue Shield of North Carolina
Durham
08.2022 - 09.2023
Developed and implemented 3 new targeted interventions for 250,000 North Carolinians resulting in improved health outcomes, created medical savings of < $3M and built member retention with a 93% expectation to renew for 2024.
Built enterprise strategy for DoH consisting of analysis, tools and communication of planning efforts addressing social determinants of health across North Carolina.
Oversaw tracking and reporting of enterprise performance measures and KPIs and executive and board reviews.
Oversaw a cross functional, multidisciplinary team of 8 direct reports across 3 separate workstreams.
Strategic Advisor, Business Development & New Ventures
Blue Cross and Blue Shield of North Carolina
Durham
05.2020 - 08.2022
Evaluated and conducted due diligence for 100+ healthcare companies in order to identify corporate venture capital investment and strategic partnership opportunities (2 of which resulted in acquisition).
Managed market research workstream focused on identifying, tracking, and engaging potential partners in the maternal, health equity, and government focus areas.
Spearheaded projects rooted in value-based care in maternity/women’s health, behavioral health, and advanced primary care resulting in the successful execution of 3 APM’s integrated into enterprise portfolio.
Provided C-Suite team with recommendations on new market opportunities to meet the organization’s long-range inorganic growth goals—very strong written and verbal communication skills.
Facilitated weekly stand-ups and managed all team (and departmental) updates to ensure that deadlines were met and leadership was informed: resulting in a new standard practice for communication.
Guided the strategy and diversified business group through the merger and acquisition of two critical assets, contributing to the growth of the organizations membership and revenue.
Strategy Consultant, Enterprise Consulting and Alliances (ECA)
Blue Cross and Blue Shield of North Carolina
Durham
08.2019 - 05.2020
1 of 6 selected to assist North Carolina Department of Health and Human Services stand up the community contact tracing initiative resulting in the execution of the NC contact tracing surge plan and the development of a staffing SOP.
Aided in securing a contract with CCNC to onboard 350 hired staff to help Covid-19 control efforts.
Led cutting edge initiatives in healthcare strategy and market development for virtual primary care, advanced primary care and ESRD/CKD resulting in 2 executed strategic partnerships.
Directed “member as consumer” initiatives in commercial and employer markets and established business cases for market insights best practices for the ECA team.
Education
Bachelor of Arts - Double Major in English and Spanish Literature
Wake Forest University
Winston-Salem, NC
05.2018
Skills
Data analytics
Partnership development
Performance measurement
Strategic planning
Effective communication
Team leadership
Project management
Decision making
Creative visualization
Goal-oriented focus
Performance under pressure
Brand building
Timeline
Head of Payer Strategy
IVX Health
10.2023 - Current
Principal Program Manager, Drivers of Health Strategy (DoH)
Blue Cross and Blue Shield of North Carolina
08.2022 - 09.2023
Strategic Advisor, Business Development & New Ventures
Blue Cross and Blue Shield of North Carolina
05.2020 - 08.2022
Strategy Consultant, Enterprise Consulting and Alliances (ECA)
Blue Cross and Blue Shield of North Carolina
08.2019 - 05.2020
Bachelor of Arts - Double Major in English and Spanish Literature