PROFESSIONAL SUMMARY
Overview
Work History
Education
Skills
Personal Information
Timeline

NATALIE CASTILLEJA

TESO LIFE
New Braunfels / San Antonio,TX
5
years of professional experience

Customer-focused retail sales associate with experience in beauty, product recommendations, merchandising, inventory, and personalized customer service. Current esthetics student at Aveda Institute San Antonio with a strong interest in beauty and fashion retail. Known for creating welcoming shopping experiences, maintaining polished displays, and helping customers find products that fit their needs.

Work History

Beauty Department Sales Associate

1 Year
TESO LIFE | 10.2025 - Current
  • Assist customers with skincare, beauty, and personal-care selections through personalized product recommendations.
  • Maintain knowledge of Korean, Japanese, and other Asian beauty products and explain product benefits and use.
  • Support sales goals while creating a friendly, attentive shopping experience.
  • Restock inventory and maintain clean, organized, visually appealing merchandise displays.

Childcare Assistant

1 Year 8 Months
HOME DAYCARE | 01.2024 - 09.2025
  • Provided attentive care and professional communication with parents and families.
  • Maintained a clean, organized, welcoming environment while managing multiple daily responsibilities.
  • Assisted with routines, activities, meals, and individual needs.

Retail Merchandiser

5 Months
SCHLITTERBAHN WATERPARK | 04.2022 - 09.2022
  • Organized and stocked merchandise to maintain attractive, guest-ready retail displays.
  • Assisted guests with friendly customer service and helped locate merchandise.
  • Monitored inventory, replenished products, and followed visual merchandising guidelines.

Education

SAN ANTONIO COLLEGE | San Antonio, TX
  • Attended prior to current esthetics program
  • College Coursework

- Esthetics Program

AVEDA INSTITUTE SAN ANTONIO | San Antonio, TX | 10.2026

High School Diploma

NEW BRAUNFELS HIGH SCHOOL | New Braunfels, TX | 01.2025

Skills

Retail Sales & Customer Service
Visual Merchandising
Customer Engagement
POS & Cash Handling
Communication
Product Recommendations
Inventory & Restocking
Beauty & Skincare Knowledge
Product Organization
Team Collaboration

Personal Information

Title: RETAIL SALES | CUSTOMER EXPERIENCE | BEAUTY & FASHION

Timeline

Beauty Department Sales Associate

TESO LIFE
10.2025 - CurrentRead More

Childcare Assistant

HOME DAYCARE
01.2024 - 09.2025Read More

Retail Merchandiser

SCHLITTERBAHN WATERPARK
04.2022 - 09.2022Read More

NEW BRAUNFELS HIGH SCHOOL

High School Diploma
Read More

AVEDA INSTITUTE SAN ANTONIO

from Esthetics Program
Read More

SAN ANTONIO COLLEGE

Read More
NATALIE CASTILLEJA