Natalie Ceballos
Sales Associate
Los Angeles,CA
Summary
Highly motivated sales professional offering progressive sales and marketing experience. Natural leader with proven record of driving customer service excellence through unsurpassed interpersonal and communication strengths. Productive, hardworking, and known for consistent stellar performance against target sales goals and customer service expectations. Skilled in Microsoft Office, Google Suite, Adobe Photoshop, Adobe InDesign, and Slack.
Overview
4
4
year of professional experience
4
4
years of post-secondary education
Skills
Online and traditional marketing
Education
Bachelor of Arts - Media Studies
University of California, Berkeley
Berkeley, CA 08.2019 - 07.2021
Associate of Arts - Communication Studies
Long Beach City College
Long Beach, CA 06.2018 - 06.2019
Work History
Sales Associate
Nordstrom
Brea, CA
06.2021 - Current
- Developed, marketed and sold full range of products and support services both in store and online to over 50 customers per day.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue and exceed sales quotas by 35%.
- Designed personalized style boards for customers with products tailored to their shopping preferences and purchase history.
- Maintained strong customer relationships by booking personal styling appointments and sending product recommendations via SMS communication.
Market Research Consultant
In-Shape Health Club
Berkeley, CA
08.2020 - 12.2020
- Assisted in beta testing brand's new fitness app, FYT, prior to official iOS product launch.
- Analyzed demographic data to determine optimal targets, competitor offerings, and tactics for persuasion.
- Forecasted marketing trends based on qualitative interview data to adjust campaigns and maximize sales by 20% during soft launch of app.
- Advised executive team during business development decision-making to optimize profitability, marketing strategy, and communications planning.
PR/Marketing Communications Consultant
Berkeley Repertory Theatre
Berkeley, CA
08.2020 - 12.2020
- Analyzed customer feedback, web statistics, claims information and program participation levels to assess impact of communications plan.
- Used needs assessment, problem-solving, negotiating and analytical skills to develop and present proposals for service for current and potential customers.
- Prepared cross-platform social media promotions, capitalizing on strengths of each site to effectively reach target audiences.
- Supported internal teams with knowledgeable communications and marketing advice, helping each meet targets while maintaining cohesive organizational strategy.
Extracurriculars
Business Careers in Entertainment Club (BCEC)
Music Committee - Brand Relations & Finance Lead
- Engaged in online outreach to organize and host club-wide networking events with industry professionals for 200+ students.
- Organized and hosted virtual concert for 150+ viewers featuring Billboard artist, Call Me Ace.
- Negotiated sponsorship deals with local businesses to raise over $500 for the UC Theatre.
Timeline
Sales Associate
Nordstrom
06.2021 - Current
Market Research Consultant
In-Shape Health Club
08.2020 - 12.2020
PR/Marketing Communications Consultant
Berkeley Repertory Theatre
08.2020 - 12.2020
Bachelor of Arts - Media Studies
University of California, Berkeley
08.2019 - 07.2021
Associate of Arts - Communication Studies
Long Beach City College
06.2018 - 06.2019
Similar Profiles
SEAN WARRENSEAN WARREN
Stock Room Associate at NordstromStock Room Associate at Nordstrom
Aaron SolisAaron Solis
Warehouse Worker at NordstromWarehouse Worker at Nordstrom
Sheri ZelekSheri Zelek
Assistant Beauty Department Manager at NordstromAssistant Beauty Department Manager at Nordstrom
Brittanie RomoBrittanie Romo
Manager, Workforce Management at NordstromManager, Workforce Management at Nordstrom
Maria Fernanda OrtegaMaria Fernanda Ortega
Immigration Paralegal at Hadsell Stormer Renick & Dai LLPImmigration Paralegal at Hadsell Stormer Renick & Dai LLP