Natalie Cecil
Gilbert,AZ
Summary
Attentive and focused healthcare professional offering hands-on experience in the hospital environment. Successful in quickly building rapport with patients and families. Highly proficient in patient care, assessments, medication administration, and health education.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Barista
Black Rock Coffee Bar
08.2022 - Current
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
Home Health Aide
Employed Directly Through Family
01.2021 - 01.2022
- Fostered relationships between patients and caregivers.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
Server /Head Hostess
Martini’s Grille
01.2019 - 01.2021
- Experienced in High volume dining
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Catering Server
Graze Restaurant
01.2019 - 01.2020
- Arranged catering events for the Iowa Hawkeye football team dinners/banquets
- Assisted in event setup and teardown, ensuring a smooth transition between functions.
- Enhanced guest experience by providing exceptional service during catered events.
- Demonstrated flexibility in adapting to last-minute changes in menu items, guest count, or event timeline to maintain a high level of service quality.
Server /Cook Shift Leader
Brad’s Pad
01.2017 - 01.2019
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Lifeguard/Private Swim Instructor
Green Acres Country Club
01.2015 - 01.2019
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Conducted routine water tests to maintain proper chemical balance, ensuring optimal swimming conditions for patrons.
- Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
- Supported swim lesson instructors in providing quality instruction to students of all ages and skill levels.
Education
BSN - Nursing
Arizona College of Nursing
Tempe, AZ08.2024
CNA Certification -
Southeastern Community College
West Burlington, IA2019
High School Diploma -
Central Lee High School
Donnellson, IA01.2019
Skills
Team Player
Patient Care
Compassionate Care
Patient and family advocacy
Workload balancing
Multitasking and Time Management
Volunteer Experience
Ronald McDonald house, Iowa City
Certification
- Certified CNA
- CPR Training
Timeline
Barista
Black Rock Coffee Bar
08.2022 - Current
Home Health Aide
Employed Directly Through Family
01.2021 - 01.2022
Server /Head Hostess
Martini’s Grille
01.2019 - 01.2021
Catering Server
Graze Restaurant
01.2019 - 01.2020
Server /Cook Shift Leader
Brad’s Pad
01.2017 - 01.2019
Lifeguard/Private Swim Instructor
Green Acres Country Club
01.2015 - 01.2019
BSN - Nursing
Arizona College of Nursing
CNA Certification -
Southeastern Community College
High School Diploma -
Central Lee High School
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