Natalie Christensen
Leesburg,FL
Summary
Developed skills in team leadership and operational efficiency within fast-paced retail environment. Excelled in managing staff and optimizing inventory processes. Seeking to transition into new field leveraging strong organizational and leadership abilities. Personable and organized, with knack for cultivating positive store environment. Understands importance of inventory management and customer service, demonstrating skills in team coordination and problem-solving. Committed to driving store success and enhancing customer satisfaction.
Overview
6
6
years of professional experience
Work History
Store Supervisor
Cresco Labs
02.2023 - Current
- Promoted from part-time Wellness Advisor to full-time Supervisor in under two years, demonstrating strong growth and dedication.
- Oversee vault and inventory management, ensuring accurate tracking, organization, and efficient stocking of products.
- Lead and support a team, serving as a reliable point of contact while fostering a collaborative and positive work environment.
- Engage with patients to provide exceptional service, answering questions and offering guidance on product selection.
- Continuously seek and implement feedback to improve team performance and enhance the workplace experience.
- Utilize keen attention to detail in organizing products and maintaining inventory accuracy, contributing to operational efficiency.
- Strengthened expertise in cash handling, inventory receiving, and leadership, ensuring smooth daily operations and adherence to company policies.
- Conducted inventory analysis to determine optimal stock levels.
- Educated and trained staff to equip with knowledge about products, customer service and store policies.
- Supervised associates by providing direction and instruction for stocking shelves, rotating stock, and receiving deliveries.
Togo Specialist
Chilis's Bar And Grill
04.2019 - 02.2023
- Managed and fulfilled customer orders with accuracy and efficiency, ensuring a high level of service and satisfaction.
- Led the Togo team, providing guidance and support in day-to-day operations, and contributing to team development and growth over a 3-year period.
- Actively solved problems and troubleshot both technical and customer issues, demonstrating strong critical thinking and conflict resolution skills.
- Maintained cleanliness and organization within the designated area, consistently surpassing company standards for hygiene and presentation.
- Gained valuable cash handling experience, consistently ensuring accuracy with minimal to no discrepancies.
- Demonstrated excellent time management and team collaboration, contributing to a positive work environment and achieving operational goals.
- Handled high-stress situations gracefully, resolving customer concerns promptly and professionally.
- Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
- Trained new team members on proper procedures for managing to-go orders, promoting consistency in service quality.
Education
Associate Of Arts -
Lake Sumter State College
Leesburg, FL12.2023
Skills
- Inventory management
- Customer service
- Multitasking and organization
- Store opening and closing
- Problem-solving
- Team building and leadership
- Flexible schedule
- Friendly and positive
- Employee development
Timeline
Store Supervisor
Cresco Labs
02.2023 - Current
Togo Specialist
Chilis's Bar And Grill
04.2019 - 02.2023
Associate Of Arts -
Lake Sumter State College
Similar Profiles
Jordan WilcoxJordan Wilcox
Wellness Advisor (Customer Service Representative) at Cresco LabsWellness Advisor (Customer Service Representative) at Cresco Labs
Kyle AlexanderKyle Alexander
Processing Supervisor at Cresco Labs, Inc.Processing Supervisor at Cresco Labs, Inc.
Nicholas NewcombNicholas Newcomb
Buyer - MA at Cresco LabsBuyer - MA at Cresco Labs