Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

JEROD MICHAEL BRANDT

3957 6th Avenue Altoona,PA

Summary

Dynamic professional with a proven record at excelling in customer service and patient management. Adept at utilizing data analysis to enhance service delivery and resolve conflicts effectively. Recognized for fostering positive relationships and driving team success through strong organizational skills and problem-solving abilities.

Overview

10
10
years of professional experience

Work History

Lead Wellness Advisor

Cresco Labs
Altoona, PA
10.2023 - Current
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
  • Adhered to HIPAA regulations when handling confidential patient information
  • Updated patient files in accordance with company policy and procedure guidelines

Creative Director

DePiro Entertainment
Altoona, PA
10.2018 - 08.2023
  • Utilized data and analytics to measure the impact of creative initiatives, making data-driven decisions for future success
  • Responded promptly to emails sent by companies seeking assistance with business development
  • Collaborated closely with team members to achieve project objectives and meet deadlines

Sales Advisor

H&M Retail
Altoona, PA
07.2015 - 07.2017
  • Conducted regular training sessions for staff on new products, services, and customer service techniques
  • Established positive connections with customers, managers, and sales team members to maintain a positive and successful work environment
  • Utilized point-of-sale systems efficiently, ensuring accurate pricing and inventory management

Education

Associate in Specialized Business - Business Administration And Management

South Hills School of Business And Technology
Altoona, PA
08-2018

Skills

  • Customer service, communication
  • Organizational
  • Data analysis
  • Patient management
  • Problem solving
  • Time management
  • Conflict resolution
  • Microsoft, Excel, Adobe, Google

Accomplishments

  • Top Wellness Advisor on the East Coast for most Google reviews

References

Lindsay Lytles 

Nurse Manager

(814) 932-5729

lvamdevander55@gmail.com

Alyson Eck
Nurse
(814) 937-3520
Alyeckrn@gmail.com

Chelsea Boarts
Account Manager
(814) 923-6746
Chelsea.boarts@kaseya.com

Timeline

Lead Wellness Advisor

Cresco Labs
10.2023 - Current

Creative Director

DePiro Entertainment
10.2018 - 08.2023

Sales Advisor

H&M Retail
07.2015 - 07.2017

Associate in Specialized Business - Business Administration And Management

South Hills School of Business And Technology

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JEROD MICHAEL BRANDT