Natalie Cisneros
Denver,Co.
Overview
6
6
years of professional experience
Work History
Service Transfer Coordinator/Senior Sales Support.
Sunrun
04.2022 - Current
- Provided excellent customer service to customers, realtors, escrow agents and Sunrun teams
- Completed transfer agreements from seller to buyer, provided quotes for potential homeowner
- Created agreements detailing full price, prepayment price and price less 2.9% escalator
- Collected and reviewed completed credit checks
- Accepted payments, answered billing questions
- Sent and received high volume of emails
- Assisted with notary signing process and researched open permits
- Proven ability to learn quickly and adapt to new situations.
- Proved successful working within tight deadlines and a fast-paced environment.
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Project Coordinator
Sunrun
09.2021 - 04.2022
- Provided customer service to new customers
- Assisted customers through the process from project approval to activation
- Assisted the customer with troubleshooting and activating their system
Lead Teacher
Mile High Early Learning Center
01.2019 - 01.2020
- Developed lesson plans and created a schedule
- Supervised employees and developed lesson plans weekly
- Updated educational tracker daily for each student
Senior Service Agent
Federal Express
10.2018 - 08.2019
- Assisted customers with packaging and shipping options
- Weighed, inspected and labeled packages
- Assisted drivers with supplies collected, scanned and balanced invoices Created daily reports
Education
Bachelor of Science - Behavioral Science
Metropolitan State College
Skills
- Customer Satisfaction
- Document Organization
- Customer Experience
- Team Management
- Product Use
- New Product Information
- Employee Evaluation
- Legal Services
- Project Requirements
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Work Preference
Work Type
Full TimeWork Location
RemoteTimeline
Service Transfer Coordinator/Senior Sales Support.
Sunrun
04.2022 - Current
Project Coordinator
Sunrun
09.2021 - 04.2022
Lead Teacher
Mile High Early Learning Center
01.2019 - 01.2020
Senior Service Agent
Federal Express
10.2018 - 08.2019
Bachelor of Science - Behavioral Science
Metropolitan State College
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