Natalie Coke Williams
Tamarac,USA
Summary
With over twenty years of experience in Healthcare, my passion for helping others has only grown stronger. I am a pleasant, hardworking individual who thrives on taking on new challenges to enhance my career and personal growth. Whether working in a team or independently, I excel at prioritizing tasks and consistently delivering reliable results. Motivated by the opportunity to learn new concepts and skills, Strong advocate for those in need and committed to providing best possible service.
Overview
21
21
years of professional experience
Work History
Case Management Assistant
HCA Woodmont Hospital
06.2024 - Current
- Assess clients records to determine needs and eligibility for next level of care, obtain authorization for discharge transportations and for transfers to accepting facilities.
- Developed and maintained relationships with community organizations and agencies.
- Worked with homeless, diverse and low-income populations to assist in placements.
Patient Care Technician
HCA Woodmont Hospital
03.2022 - 06.2024
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Assisted in transferring patients.
- Documented patient information and care activities in electronic health record.
Medication Technician
Livewell at Coral Plaza
05.2019 - 08.2022
- Review medication orders for accuracy and completeness before administering medication.
- Administer medication to patients using the 6 medication rights.
- Monitored patient responses to medication to report adverse reactions quickly.
- Documented medication administration into electronic medical records (EMR) to avoid duplication of medication dosages.
- Count and record medication inventory routinely to maintain medication security and control.
CNA
Five-star Senior community's
12.2012 - 05.2019
- Care for residents in the facility and deliver high-quality support to meet each individual needs.
- Promoted good oral and personal hygiene by aiding the residents with shaving, bathing, and teeth brushing.
- Offer immediate assistance in emergency and routine paging situations to evaluate needs and deliver prompt and effective care.
- Answered call lights / bed alarms and support resident's comfort and safety by adjusting bed rails and equipment tailored to aid in resident's comfort and safety with the Facility/States restraint policy in mind.
- Assisted with feeding and monitoring intake / out put to help residents achieve nutritional daily goals and documenting the residents daily progress.
Customer service / Receptionist
Dorcas at Home Hospice Care
04.2004 - 09.2012
- Front desk duties, clerical duties, organizing facility engagements
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
Education
Practical Nursing - LPN
Ruby's Academy
Sunrise, Florida03-2023
HHA, CNA, Phlebotomy, EKG, Medication Technician -
Ruby's Academy
Sunrise, Florida04.2014
NVQ Level 2 Health And Social Care -
City College
Birmingham, England06.2008
Computer/IT - undefined
Edward Seaga Computer Center
Kingston, St. Andrew Parish07.1995
Business - undefined
Tivoli High School
Kingston, St. Andrew Parish08.1994
Skills
- Motivation and Passionate about my job
- Great passion for assisting others
- Ability to multitask and prioritize tasks
- Problem solving
- Enjoy communicating with patients and their families
- Excellent team player
- Ability to think quickly and act fast in emergency situations
References
Upon request
Timeline
Case Management Assistant
HCA Woodmont Hospital
06.2024 - Current
Patient Care Technician
HCA Woodmont Hospital
03.2022 - 06.2024
Medication Technician
Livewell at Coral Plaza
05.2019 - 08.2022
CNA
Five-star Senior community's
12.2012 - 05.2019
Customer service / Receptionist
Dorcas at Home Hospice Care
04.2004 - 09.2012
Computer/IT - undefined
Edward Seaga Computer Center
Business - undefined
Tivoli High School
Practical Nursing - LPN
Ruby's Academy
HHA, CNA, Phlebotomy, EKG, Medication Technician -
Ruby's Academy
NVQ Level 2 Health And Social Care -
City College
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