Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Natalie Coombs

St. Ann

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

3
3
years of professional experience

Work History

Housekeeper

Claremont Hotel
04.2024 - Current
  • Deliver cleaning services to guests
  • Organize furniture, laundry that is in alignment with client specifications, perform deep cleaning of floors, walls, and surfaces.
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Server/Housekeeper

Kingston Resorts, Embassy Suites Hilton and Royal Palm
04.2023 - 10.2024
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Served food and beverages promptly with focused attention to customer needs.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.

Housekeeper

Harrah's and Harveys
11.2022 - 04.2023
  • Sweeping, mopping, dusting and performing projects that were handed down for the day
  • Cleaned rooms per shift, including bathrooms, kitchenettes, and carpets.

Housekeeper

Avista
03.2022 - 10.2022
  • Detailed sweeping, sweeping, mopping and dusting and deep cleaning
  • Use appropriate cleaning solutions to prevent damage to surfaces, materials and oneself
  • Implement time management skills to reduce completion time.

Education

NVJ-Q Diploma in Allied Health Care L3 -

HEART Trust NTA
08.2014

Skills

  • Teamwork
  • Cleaning and organizing abilities
  • Customer Service
  • Health and safety compliance
  • Multitasking and Prioritizing
  • Work Planning and Organization

Personal Information

Title: Housekeeper/Server

Timeline

Housekeeper

Claremont Hotel
04.2024 - Current

Server/Housekeeper

Kingston Resorts, Embassy Suites Hilton and Royal Palm
04.2023 - 10.2024

Housekeeper

Harrah's and Harveys
11.2022 - 04.2023

Housekeeper

Avista
03.2022 - 10.2022

NVJ-Q Diploma in Allied Health Care L3 -

HEART Trust NTA

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Natalie Coombs