Summary
Overview
Work History
Education
Skills
Timeline
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Natalie Copeland

Goodyear,AZ

Summary

Dedicated team member at Harkins Theaters, and I have some experience at the Surprise Rehab facility by organizing/cleaning areas. Ive excelled in working with costumer service and resolving costumer complaints, money handling, making sure I’m in a safe work environment, and having good relationships with fellow employees. I demonstrate flexibility by working opening/closing shifts, holidays, busy days, covering shifts, and enhancing team collaboration. Improve in service efficiency and accuracy, and showcasing problem solving.

Overview

1
1
year of professional experience

Work History

Team Member

Harkins Theaters
07.2023 - Current
  • Always keeping work areas clean, organizing, and maintaining a safe work space. Making sure bathrooms, theaters, and lobby are presentable and clean.
  • Working concession stand/backbar, communicating with costumers positively and developing strong costumer service, and providing their concessions quickly and accurately.
  • Working scheduled shifts, always being available for closing, holidays, coworker absences, and busy days.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations/areas to gain opportunities for learning and meet production goals.

Education

Desert Edge High School
Goodyear, AZ
2024

Skills

  • Customer Service
  • Positive Attitude
  • Teamwork and Collaboration
  • Problem-Solving
  • Following Instructions
  • Cleaning
  • Flexible Schedule
  • Safety understanding
  • Money Handling

Timeline

Team Member

Harkins Theaters
07.2023 - Current

Desert Edge High School

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Natalie Copeland