NATALIE COPELAND
Goodyear,USA
Summary
Highly-motivated employee with desire to take on new challenges. I have volunteered at the Surprise Rehab Facility by organizing/cleaning areas. I have strong work ethic, adaptability, and exceptional interpersonal skills. I’ve excelled in working with costumer service and resolving costumer complaints, money handling, making sure we’re in a safe workspace environment, and having good relationships with fellow employees. I demonstrate working effectively unsupervised, efficiently and quickly mastering new skills.
Overview
2
2
years of professional experience
2025
2025
years of post-secondary education
Work History
Team Member
Jimmy Johns Restaurant
Buckeye, Arizona
02.2025 - Current
- Maintained cleanliness and organization of the kitchen and dining areas.
- Prepared food items according to established recipes and standards.
- Assisted customers with menu selections and provided excellent service.
- Operated the cash register and processed customer transactions efficiently.
- Stocked supplies and ingredients to maintain workflow during peak hours.
- Operated cash registers to process payments from customers.
- Greeted customers upon entering the store with friendly demeanor.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Delivered orders efficiently.
Team Member
Harkins Theaters
Goodyear, Az
06.2023 - 02.2025
- Always keeping work areas clean, organizing, and maintaining a safe workspace. Making sure bathrooms, theaters, and lobby are presentable.
- Working concession/backbar, communicating with costumers positively and delivering strong costumer service, and providing their concessions quickly and accurately.
- Working scheduled shifts, always being available for closing, holidays, coworker absences, and busy days.
- Addressed and resolved costumer complaints in polite and professional manner.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations/areas to gain opportunities for learning and meet production goals.
Education
Desert Edge High School
Goodyear, AzSkills
- Costumer service
- Positive attitude
- Teamwork and collaboration
- Problem solving
- Following instructions
- Cleaning
- Safety understanding
- Money handling
Timeline
Team Member
Jimmy Johns Restaurant
02.2025 - Current
Team Member
Harkins Theaters
06.2023 - 02.2025
Desert Edge High School