Natalie Cosper
Antioch,TN
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
26
26
years of professional experience
Work History
Special Clerk
USPS
Nashville, Tennessee
10.1998 - Current
- Prepare bank deposits and Registered mail for dispatches to its required destination.
- Prepared deposits according to established procedures.
- Organized physical files on an ongoing basis to ensure efficient retrieval times.
- Assisted customers with inquiries and complaints in a professional manner.
- Processed customer orders promptly and accurately.
- Greeted visitors in a friendly and professional manner while directing them appropriately.
- Maintained inventory levels of office supplies and equipment as needed.
- Received and distributed incoming mail, messages and packages to appropriate individuals.
- Supported office clerical functions using word processing and other software, email and office machines.
- Communicated with customers and employees to answer questions or explain information.
Cashier
Lowes Home Improvment
Nashville
05.2023 - 12.2023
- Followed company security procedures for handling large sums of money.
- Resolved customer complaints professionally in accordance with company policy.
- Answered customer inquiries regarding store policies and procedures.
- Stocked shelves with merchandise when needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Greeted customers and answered any questions they had about the store's products and services.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Conducted price checks for special orders or discounts as requested by customers.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Performed other duties as assigned by management.
Warehouse Worker
Alorica
Nashville, Tennessee
02.2023 - 05.2023
- Received and tracked incoming inventory shipments.
- Organized warehouse space for efficient storage of products.
- Maintained a clean work area by sweeping, mopping, dusting shelves.
Expeditor
USPS
Nashville, Tennessee
05.2011 - 06.2022
- Arrived and Dispatched trucks on schedule.
- Setup drop shipments
- Assisted truck drivers with information needed to make their trips finalized
Mail Processing Clerk
USPS
Nashville, Tennessee
01.2000 - 05.2011
- Utilized automated sorting machines to quickly sort large volumes of mail.
- Inspected incoming packages for visible signs of damage prior to processing.
- Ensured compliance with all safety regulations when handling hazardous materials such as flammable liquids.
- Stamped postmark on letters and parcels.
- Loaded letters into automated processing equipment and maintained continuous flow when feeding letters to be sorted.
- Operated mail processing equipment and manually sorted mail.
Data Entry Clerk
USPS
Nashville, Tennessee
10.1998 - 01.2000
- Identified discrepancies between source documents and entered data.
- Verified accuracy and completeness of data entry into the database system.
- Updated existing records with new or revised information as needed.
Education
High School Diploma -
John Overton High School
Nashville, TN05-1995
Skills
- File Maintenance
- Cash Handling
- Telephone Etiquette
- Customer Satisfaction
- Confidentiality
- Verbal and writing communication
- Scanning and copying
- Processing mail
- Mail Sorting
- Handling payments
- Peer relationships
- Mail Processing
- Typing Speed
- Data Entry
Timeline
Cashier
Lowes Home Improvment
05.2023 - 12.2023
Warehouse Worker
Alorica
02.2023 - 05.2023
Expeditor
USPS
05.2011 - 06.2022
Mail Processing Clerk
USPS
01.2000 - 05.2011
Special Clerk
USPS
10.1998 - Current
Data Entry Clerk
USPS
10.1998 - 01.2000
High School Diploma -
John Overton High School