Serviced-focused individual dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Leader with sound judgment, good planning abilities and interpersonal communication strengths.
Hi, I’m
Natalie Daugherty
Sacramento,CA
Summary
Overview
7
years of professional experience
Work History
Superior Sports & Academics
General Manager
03.2022 - Current
Job overview
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Managed diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Flawless Boxing And Fitness
Sales Lead Manager
03.2018 - 04.2022
Job overview
- Managed membership sales, payments, and upsells.
- Instructed group and personal training sessions.
- Developed relationships with clients to provide ongoing support and encouragement.
- Trained athletes in proper use of equipment for safety and maximum results.
KIME Performance Physical Therapy
Office Specialist
01.2021 - 03.2023
Job overview
- Applied manual techniques and therapeutic exercises to improve range of motion, strength, balance, and coordination.
- Planned and carried out individually designed programs of physical treatment to maintain, improve or restore physical functioning and alleviate pain.
- Participated in workshops and presentations related to projects to gain knowledge.
- Interacted with customers by phone, email, or in person to provide information.
Seasons 52
Bar Lead
02.2018 - 11.2020
Job overview
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Education
University of FloridaGainesville, FL
Master of Science from Sports Marketing
University Overview
California State University - SacramentoSacramento, CA
Bachelor of Science from Kinesiology
University Overview
Skills
- Analytical
- Teamwork
- Organization
- Detail Oriented
- Time Management
- Written Communication
- Microsoft Office Programs
- Research and Data Collection
- Interpersonal Communication
Affiliations
Affiliations
- North American Society for Psychology of Sport and Physical Activity
- American Psychological Association
- National Wellness Institute
Volunteer
Volunteer
YMCA
Coaching Corps
Boys and Girls Club
- Managed player growth and development.
- Delegated staff responsibilities to serve program needs.
- Structured engaging, educational, and smooth-running events.
- Organized, assisted, and coached special events and programs.
Philanthropy
Philanthropy
March of Dimes President Sacramento State
Timeline
General Manager
Superior Sports & Academics
03.2022 - Current
Office Specialist
KIME Performance Physical Therapy
01.2021 - 03.2023
Sales Lead Manager
Flawless Boxing And Fitness
03.2018 - 04.2022
Bar Lead
Seasons 52
02.2018 - 11.2020
University of Florida
Master of Science from Sports Marketing
California State University - Sacramento
Bachelor of Science from Kinesiology
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