Assistant Manager
Natalie Davis
AMG/HOMETOWN FINANCE
Marion,SC
11
years of professional experience
Dynamic professional with extensive experience in office administration and customer service, notably at Security Finance. Proven track record in loan processing and collections, leveraging strong time management and database management skills to enhance operational efficiency. Adept at training staff and resolving customer inquiries, ensuring high satisfaction levels.
Work History
Assistant Manager
9 Months- Coordinated customer service for borrowers, answering account and payment questions.
- Managed customer service inquiries and complaints in a timely manner.
- Reviewed loan applications for completeness and compliance with lending guidelines.
- Supported branch operations for consumer finance office and loan processing teams.
- Monitored daily cash handling, deposits, and branch reconciliations.
- Trained new hires on finance procedures and customer service standards.
Office Administrator
11 Months- Managed collections of overdue accounts to improve cash flow
- Facilitated eviction procedures to ensure compliance with legal regulations and protect property rights
- Process payments
- Executed set-out procedures for property recovery to reclaim assets efficiently
- Conducted walk-throughs to assess property conditions
Administrative Specialist 11
1 Year 5 Months- Scheduled appointments for clinicians, doctors, and patients to optimize clinic workflow
- Administered office operations and supported staff needs.
- Managed EMR database for patient records
- Conducted patient intake assessments to gather essential information for effective care coordination
- Medicare /Medicaid Eligibility
CSR
2 Years 3 Months- Provided customer service by addressing inquiries and resolving issues to enhance client satisfaction
- Collections
- Loan Processor
- Tax Preparer
- Processed daily bank deposits to ensure accurate and timely handling of funds
Senior Assistant Manager
4 Years 5 Months- Loan Processor
- Managed customer collections efficiently
- Provided customer service support
- Processed bank deposits accurately
Branch Manager
1 Year 4 Months- Managed daily operations of team to ensure seamless workflow
- Processed loans and completed daily bank deposits to ensure financial accuracy
- Research accounts using the Elms Databases
- Followed up with clients on overdue payments to maintain cash flow
- Bank deposits
Education
Diploma
Skills
Loan processing
Loan application review
Branch operations management
Account review
Cash reconciliation
Customer service leadership
Customer relationship management
Time management
NOTARY EXPIRATION
08/19/31
Timeline
Assistant Manager
AMG/HOMETOWN FINANCE
02.2026 - CurrentRead More
Office Administrator
Yes Communities
03.2025 - 02.2026Read More
Administrative Specialist 11
Pee Dee Mental Health
10.2023 - 03.2025Read More
CSR
Sunset Finance
07.2021 - 10.2023Read More
Senior Assistant Manager
Security Finance
02.2017 - 07.2021Read More
Branch Manager
Carolina Title Loans
10.2015 - 02.2017Read More
Marion High School
Diploma
Read More