Natalie Denis-Lay
Owens Cross Roads
Summary
Compassionate preschool aide experienced in planning engaging activities and maintaining open communication with parents. Proven ability to implement behavior management techniques and create a safe, supportive classroom environment, ensuring children thrive. Customer-focused clerical support with strong communication, organization and problem solving skills.
Overview
9
9
years of professional experience
Work History
Preschool Aide
Treeschool - Rivertree Church
Owens Cross Roads
08.2021 - Current
- Assisted with the planning of age-appropriate activities for children in a preschool setting.
- Implemented behavior management techniques to promote a positive classroom atmosphere.
- Supervised children both indoors and outdoors, ensuring their safety at all times.
- Maintained open communication with parents regarding children's progress and individual needs.
- Participated in staff meetings to discuss curriculum enhancements and student engagement strategies.
- Prepared educational materials needed for lessons and activities.
- Responded promptly and appropriately to emergency situations.
- Welcomed parents and guests with a friendly demeanor and positive attitude.
- Managed front lobby operations, including check-in and check-out procedures.
- Answered phone calls and directed them to appropriate personnel.
Food and Beverage Server- Part time and Seasonal
Robert Trent Jones Golf Trail
Hampton Cove
06.2024 - Current
- Assisted in training new staff in service protocols and customer engagement.
- Collaborated with kitchen staff to ensure timely food delivery to tables.
- Handled guest inquiries and resolved concerns promptly and professionally.
- Provided exceptional service to high volume of daily customers.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Stayed informed about daily specials, new menu items, promotions.
Teacher's Assistant
Sunshine and Rainbows ELC
Allen
08.2017 - 05.2019
- Assisted teachers in preparing classroom materials and resources.
- Supported individual learning needs through one-on-one assistance.
- Collaborated with team members to implement lesson plans and activities.
- Prepared lesson materials, bulletin board displays, exhibits, and demonstrations to assist teachers in classroom preparation.
Education
Travel And Tourism -
ICM School of Business
Pittsburgh, PA06-1990
High School Diploma -
Seton- LaSalle High School
Pittsburgh, PA05-1989
Skills
- Child supervision
- Classroom engagement
- Special needs support
- Parent communication
- CPR certification
- Attention to detail
- Dependable work ethic
- Creative and resourceful
Timeline
Food and Beverage Server- Part time and Seasonal
Robert Trent Jones Golf Trail
06.2024 - Current
Preschool Aide
Treeschool - Rivertree Church
08.2021 - Current
Teacher's Assistant
Sunshine and Rainbows ELC
08.2017 - 05.2019
Travel And Tourism -
ICM School of Business
High School Diploma -
Seton- LaSalle High School