Natalie Dentinger
Ontario,OH
Summary
Compassionate Social Work Graduate with a Bachelor of Science in Social Work and a minor in Substance Misuse and Addictions. Delivered effective patient support and service coordination in healthcare settings through strong communication and problem-solving skills. Committed to advocating for diverse individuals and facilitating their navigation of complex needs in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Emergency Department Unit Service Coordinator
OhioHealth
Mansfield, OH
03.2025 - Current
- Coordinate patient throughput and facilitate transitions for admitted and discharged emergency department patients.
- Conduct patient rounding to address concerns, promote positive experiences, and support patient needs.
- Communicate between department leadership, outside facilities, and healthcare professionals.
- Assist with staffing coordination, task delegation, and daily departmental operations.
- Arrange patient transportation and coordinate transfers to outside facilities.
- Maintain accurate documentation and assist with organizing departmental records.
- Serve as a liaison between Patient Support Assistants and department leadership, providing team guidance, addressing staff concerns, and monitoring completion of required training and BLS certification requirements.
Patient Support Assistant
OhioHealth
Mansfield, OH
07.2022 - Current
- Provide direct patient care and support to individuals with diverse healthcare needs.
- Assist nursing staff with patient assessments, EKGs, splint applications, urine drug screens, and patient transportation.
- Maintain accurate patient documentation and support efficient departmental operations.
- Monitor and replenish patient care supplies while ensuring appropriate organization and expiration-date compliance.
- Maintain current Basic Life Support (BLS) certification.
Server/Bartender
Roosters
Ontario, OH
02.2017 - Current
- Provide exceptional customer service while maintaining positive relationships with guests.
- Demonstrate strong communication, multitasking, and problem-solving skills in a fast-paced environment.
- Train and mentor new employees while supporting daily restaurant operations.
Internship
Abraxas
Shelby, OH
08.2018 - 05.2019
- Co-facilitated group sessions and participated in individual sessions under supervision.
- Developed communication skills through interactions with parole officers, caseworkers, families, and other individuals involved in client support.
- Gained experience with client intake, goal setting, treatment planning, safety planning, and discharge procedures.
- Assisted with documenting client progress.
- Developed an understanding of the importance of positive role modeling and building supportive relationships with adolescents while setting boundaries.
Education
Bachelor of Science - Social Work
The Ohio State University
Mansfield, OH05-2019
Skills
- Recordkeeping
- Microsoft Office
- Patient advocacy
- Counseling experience
- Conflict resolution
- Teamwork
- Multitasking
- Organization
- Verbal and written communication
- Active listening
- Empathy
- Boundary setting
- Client support
Timeline
Emergency Department Unit Service Coordinator
OhioHealth
03.2025 - Current
Patient Support Assistant
OhioHealth
07.2022 - Current
Internship
Abraxas
08.2018 - 05.2019
Server/Bartender
Roosters
02.2017 - Current
Bachelor of Science - Social Work
The Ohio State University