Natalie Domeniconi
Swampscott,MA
Summary
Offering exceptional leadership skills and a passion for customer service, I am eager to learn and grow in a dynamic environment. I have a solid understanding of deadlines, customer service protocols and excel in effective communication. I am excited about applying and further developing my leadership and customer service skills in the role of an Operations Coordinator.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Nanny
Joselow Family
01.2024 - Current
- Assist with daily care, nurturing and play while creating a safe and stimulating environment for active children, attending education classes, transport kids to and from school, weekend/weekly travel for family vacations
- Assisted with light housekeeping duties as well as running errands.
- Prepared meals and snacks for children based on dietary guidelines.
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Maintained a clean and organized home environment conducive to optimal child development through regular tidying duties.
Server
Portside Restaurant
01.2020 - 01.2022
- Consistently ensured optimal guest experience in a high-volume, casual restaurant through excellent communication skills and ability to handle multiple tasks at one time
- Coordinate large groups of people and organized function needs for up to 100 patrons
- Served food and beverages promptly with focused attention to customer needs.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Personal Care Attendant
Northeast Arc
01.2018 - 01.2022
- Care for 14-year-old boy with Autism and significant cognitive delays
- Ensure the safety and assists with activities which include grooming, toileting (changing diapers), feeding and bathing
- Administer medication as needed
- Attend weekly Applied Behavior Analysis Therapy sessions to help improve negative behaviors
Barista, Server
Front Street Coffee House
01.2019 - 01.2020
- Creating and serving espresso drinks, juices, smoothies, and healthy foods
- Responsible for cash handling, maintaining store cleanliness, professional physical appearance and interacting with customers in a friendly manner
Summer Camp Counselor
YMCA Otterloo
01.2016 - 01.2018
- Supervise groups of children ages K-8 in sports and games, swimming, arts and crafts and field trips up to 35 hours per week
- Communicated with families to keep parents informed on child's camp experience and address any concerns or issues.
- Administered first aid quickly to provide health and safety to campers.
Education
Bachelor of Arts - Education
Roger Williams University
Bristol, RI05-2024
Skills
- Leadership
- Attention to Detail
- Reliability and trustworthiness
- Time management
Accomplishments
2018 NEC South All Conference Award MIAA Sportsmanship Summit at Gillette Stadium
Certification
CPR and First Aid Training
Timeline
Nanny
Joselow Family
01.2024 - Current
Server
Portside Restaurant
01.2020 - 01.2022
Barista, Server
Front Street Coffee House
01.2019 - 01.2020
Personal Care Attendant
Northeast Arc
01.2018 - 01.2022
Summer Camp Counselor
YMCA Otterloo
01.2016 - 01.2018
Bachelor of Arts - Education
Roger Williams University
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