Summary
Overview
Work History
Education
Skills
Timeline
Generic

Natalie Dorscht

Denver,CO

Summary

Motivated customer service and sales professional seeking increasing responsibility in theretail environment. Remarkable in leading new employees and maximizing team performance. Skilled Head Cashier specializing in sales, service, and team leadership.

Overview

9
9
years of professional experience

Work History

Head Cashier

Sprouts Farmer Market
Denver, CO
03.2025 - Current
  • Collaborated with the management team to determine appropriate staffing levels for peak hours.
  • Assisted other departments when needed by providing additional support during busy periods.
  • Monitored register drawers to ensure adequate change was available throughout each shift.
  • Scheduled and supervised cashiers during shifts, ensuring proper coverage of registers.
  • Performed opening and closing duties such as counting money, balancing tills, and reconciling discrepancies.
  • Handled returns, exchanges, and refunds in accordance with company policy while maintaining a high level of customer satisfaction.

Housekeeper & Caregiver

Legend Assisted Living
Colorado Springs, Co
02.2024 - 05.2024
  • Assist with personal care for individuals suffering from memory degeneration.
  • Provide assistance with completing activities of daily living in a caring and professional manner.
  • Quick response time in aiding urgent and rapidly developing client needs.
  • Putting a smile on client’s faces and paying special attention to their individual environments.
  • Provide cleaning services and personal care that extended to dressing, feeding, and transportation.

Administrative Duties

Flourish Wellness Center
Colorado Springs, Co
01.2016 - 08.2022
  • Provide administrative duties for clients in need of lymphatic drainage.
  • Solely responsible for; scheduling, communication of client needs to lymphatic masseuse, and billing.
  • Created intake form and assist clients in completing it.
  • Front of office personnel. Responsible for creating a caring and comfortable environment for clients as they enter the facility.
  • Aid masseuse during sessions by providing additional resources for clientele.

Education

High School Diploma -

Astravo Online Academy
Colorado Springs, CO
05-2022

Skills

  • Cash handling
  • Register management
  • Customer service
  • Staff scheduling
  • Sales reporting
  • Refund processing
  • Team supervision
  • Conflict resolution
  • Time management
  • Attention to detail
  • Problem solving
  • Effective communication
  • Point of sale operation
  • POS systems
  • Time management strength
  • Customer service management

Timeline

Head Cashier

Sprouts Farmer Market
03.2025 - Current

Housekeeper & Caregiver

Legend Assisted Living
02.2024 - 05.2024

Administrative Duties

Flourish Wellness Center
01.2016 - 08.2022

High School Diploma -

Astravo Online Academy