Natalie D. Quinilla
Providence,RI
Summary
Versatile and dynamic, I excel in environments requiring direct customer interaction and complex problem-solving. At Walgreens, I enhanced customer satisfaction through exceptional service and communication. Fluent in three languages, my bilingual skills, coupled with a robust work ethic, have consistently improved team efficiency and performance across roles, including meticulous project coordination at MQ Construction Services. Moving forward with a strong goal, my purpose of college to become an Immigration lawyer.
Overview
7
7
years of professional experience
Work History
Customer Service Associate
Walgreens
Providence, RI
04.2022 - Current
- Providing proper customer service for any needs that customers need or may want
- Improving communication skills by the day with customers
- Working as a team and collaborating with many others
MQ Construction Services
Providence, RI
09.2020 - Current
- Company Overview: A family company ran by my father Miguel Quinilla
- Help setting invoices, appointments, and estimated cost of labor work
- My father being my boss I do and plan the work that is required to be done
Babysitter
Providence, RI
01.2018 - Current
- Setting a customized plan for the day to care and plan for each child, resulting in an 15% improvement in overall satisfaction for both the child and parent towards me
- Participating in family gatherings with a child of care to go over and set new goals the parent may want me to teach or improve with the young children
Education
CURRENT - Criminal Justice
Johnson & Wales University
Providence, RI06.2027
High School Diploma -
Providence Career And Technical Academy
Providence, RI06-2024
Skills
- Construction labor
- Multitasking Abilities
- Bilingual (Spanish certification, English, and French)
- Interpreting and translating
- Organizational know-how
- Strong work ethic
- Customer service excellence
- Communication Skills
- Professionalism
- High-energy attitude
Awards
- OSHA 30 Construction Safety and Health, 01/01/24
- Babysitting Certification, 04/01/18
- CPR Certification, 12/01/22
Languages
Spanish
Full Professional
French
Limited
English
Full Professional
Timeline
Customer Service Associate
Walgreens
04.2022 - Current
MQ Construction Services
09.2020 - Current
Babysitter
01.2018 - Current
CURRENT - Criminal Justice
Johnson & Wales University
High School Diploma -
Providence Career And Technical Academy
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