Natalie Edwards
St Louis,MO
Summary
Energetic individual successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.
Overview
12
12
years of professional experience
Work History
Banquet Captain, Shift Manager, and Server
Herbie's Restaurant
Saint Louis, MO
06.2020 - Current
- Developed highly effective wait staff and kitchen personnel through continuous mentoring and consistent training sessions.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
- Provided guidance and direction to banquet staff regarding setup, meal service, clean-up.
- Developed strong relationships with vendors to ensure prompt delivery of supplies.
- Monitored guest satisfaction levels throughout event duration.
- Trained new employees on proper sanitation practices, customer service etiquette.
Premium Bartender
Levy Restaurants / Compass Group
Saint Louis, MO
09.2012 - Current
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Poured wine, beer and cocktails for patrons.
- Displayed and retained extensive knowledge of liquors, wines and entrees.
- Greeted customers and provided excellent customer service.
Probation and Parole Officer II
State Of Missouri Department Of Corrections
Saint Louis, MO
08.2012 - 09.2019
- Collaborated with local law enforcement agencies in investigations related to criminal activities by parolees.
- Provided guidance and assistance to parolees regarding job searches, housing, education, counseling, healthcare services, and other areas of need.
- Monitored compliance with court orders, conditions of release, and behavior in the community.
- Advised family members on how best to support their loved ones during the period of supervision.
- Maintained detailed case notes on each parolee's progress towards goals.
- Conducted initial assessments of parolees to determine risk and needs.
- Visited homes or workplaces of those under supervision to ensure they are abiding by all rules set forth by the court system.
- Developed positive relationships with clients through active listening and empathy.
- Provided referrals for mental health services when necessary for improved rehabilitation outcomes.
Education
Bachelor of Arts - Political Science And Government
Western Illinois University
Macomb, IL05-2011
Skills
- Cognitive behavioral training
- Compassionate
- Training and mentoring
- Motivational
Timeline
Banquet Captain, Shift Manager, and Server
Herbie's Restaurant
06.2020 - Current
Premium Bartender
Levy Restaurants / Compass Group
09.2012 - Current
Probation and Parole Officer II
State Of Missouri Department Of Corrections
08.2012 - 09.2019
Bachelor of Arts - Political Science And Government
Western Illinois University
Similar Profiles
Harry LethamHarry Letham
Spice Packer at Herbie's SpicesSpice Packer at Herbie's Spices
TEZDZHAN TURGAY SYULEYMANTEZDZHAN TURGAY SYULEYMAN
Depot Supervisor at TURHAN RESTAURANT-SILVATOWN STEAKHOUSE RESTAURANTDepot Supervisor at TURHAN RESTAURANT-SILVATOWN STEAKHOUSE RESTAURANT
Christopher Lill-WashingtonChristopher Lill-Washington
Social Media Coordinator at Wild Olive Restaurant & Lupara RestaurantSocial Media Coordinator at Wild Olive Restaurant & Lupara Restaurant