Natalie Espinoza
San Antonio,TX
Summary
Dynamic team player with a strong customer service background at Bill Miller BBQ, recognized for enhancing customer satisfaction through effective problem-solving and attention to detail. Proven ability to collaborate in fast-paced environments, ensuring operational efficiency and team success. Committed to maintaining a positive attitude while delivering exceptional service.
Overview
3
3
years of professional experience
Work History
Team Member
Bill Miller BBQ
08.2023 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Worked different stations to provide optimal coverage and meet production goals.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
Team Member
Peter Piper Pizza Inc
03.2023 - 08.2023
- Maintained productive, efficient approach to all tasks.
- Operated register to process payments and collect cash payment for order totals.
- Addressed and resolved customer complaints in polite and professional manner.
Team Member
KFC
03.2022 - 01.2023
- Developed strong cooperative relationships with coworkers and managers.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
Education
Higher Calling Academy
San Antonio, TXSkills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Good Listener
Timeline
Team Member
Bill Miller BBQ
08.2023 - Current
Team Member
Peter Piper Pizza Inc
03.2023 - 08.2023
Team Member
KFC
03.2022 - 01.2023
Higher Calling Academy
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