Natalie Floyd
Summary
Dynamic Executive Assistant with over 15 years of experience in optimizing schedules and managing high-level events. Expertise in compliance adherence and customer relationship management drives measurable improvements in team productivity and stakeholder interactions.
Overview
24
24
years of professional experience
Work History
Merchandiser
Costco
Arvada, CO
12.2025 - 01.2026
- Organized product displays, improving customer visibility and accessibility.
- Collaborated with team members to ensure accurate inventory and optimal stock levels.
- Partnered with store managers to uphold corporate merchandising policies and procedures.
Executive Assistant
FirstBank
Denver, CO
07.2005 - 10.2021
- Managed $4.2M in charitable donations for over 150 local non-profit organizations (largest charitable budget in bank's history)
- Led the transition of SalesForce, improving data accuracy by 50% and enhancing scheduling efficiency by 30%.
- Developed and maintained a database of key contacts, enhancing networking capabilities and increasing engagement opportunities by 35%.
- Coordinated 100+ high-level meetings for President, enhancing strategic partnership opportunities through improved scheduling.
- Organized quarterly board meetings, enhancing stakeholder engagement through meticulous planning and execution of logistics.
- Prepared and reviewed President's speeches and presentations, ensuring clarity and alignment with strategic objectives.
Loan Specialist
FirstBank
Denver, CO
01.2009 - 01.2012
- Recognized for working multiple complex loans
- 2009-2012: $12M in closed loans (over 100%)
- 2010 - $80M in closed loans (awarded silver club) - Top loan producer for sales and closings
- Trained and led new staff members on company procedures and policies.
- Monitored loans to confirm compliance with regulations and internal loan policy.
Office Manager
Smedley Enterprises
Taos, NM
01.2002 - 07.2005
- Implemented a digital file management system for appraisal records, increasing document retrieval speed by 50% and improving overall office efficiency.
- Overhauled the office supply management systems, reducing annual expenses by 15% while maintaining a 100% rate of operational readiness.
- Managed inventory and procurement of office supplies and equipment, ensuring availability to support daily operations.
Education
Some College (No Degree) - Business Administration and Management
University of New Mexico
Taos, NMSkills
- Schedule optimization
- Event management
- Travel coordination
- Information organization
- Compliance adherence
- Customer relationship management
Affiliations
- Junior Achievement 2005-2021
- Parent Pathways 2005-2009
- Florence Crittenton 2009-2021
- Alzheimer's Association 2005-2021
Timeline
Merchandiser
Costco
12.2025 - 01.2026
Loan Specialist
FirstBank
01.2009 - 01.2012
Executive Assistant
FirstBank
07.2005 - 10.2021
Office Manager
Smedley Enterprises
01.2002 - 07.2005
Some College (No Degree) - Business Administration and Management
University of New Mexico