Natalie Franco
North Hollywood,CA
Overview
9
9
years of professional experience
Work History
UFA Assessor
Strength United (TUC/CSUN)
Van Nuys, California
06.2025 - Current
- Conduct assessments of adults and caregivers using a County-approved assessment tool call AccuCare.
- Evaluate key areas including intimate partner violence, mental health, and substance use.
- Identify parental strengths, challenges and recommendations based on clinical findings.
- Submit comprehensive assessment reports to the Department of Children and Family Services (DCFS).
- Maintain accurate, timely, and confidential documentation in accordance with County and agency guidelines.
- Work under the supervision of a licensed clinician to ensure adherence to clinical and ethical standards.
Mental Health Case Manager
Strength United (TUC/CSUN)
Van Nuys, CA
11.2024 - Current
- Collaborate with families involved with DCFS to provide tailored support.
- Assist families experiencing domestic or sexual violence.
- Develop treatment and progress plans to address individual client needs effectively.
- Provide crisis intervention services to ensure client safety during emergencies.
- Coordinate referrals to facilitate access to internal and external resources.
- Educate families on mental health conditions and local community resources.
School Climate/PBIS Coordinator
Vaughn Next Century Learning Center
San Fernando, California
10.2022 - 06.2024
- Part of the K-12 School Climate Transformation Grant project, which focused on supporting staff members by applying Positive Behavior Interventions and Supports.
- Collaborated closely with teachers and administrators to conduct quarterly observations and professional development training.
- Collaborate with external partners to strengthen community ties and support school initiatives.
- Develop strategies and support for schools around ways to increase attendance and decrease behavioral infractions: suspensions, and office disciplinary referrals.
- Created and maintained accurate records of departmental activities, including budgets, personnel documents, and project timelines.
- Logged data into school-wide database systems such as Aeries, Panorama Education, and Educators Handbook system.
Wellness Center Coordinator
Alder Creek Middle School
Truckee, California
09.2021 - 06.2022
- Oversaw wellness enrichment programming such as wellness outreach activities, workshops, and events and also provided referrals.
- Managed students identified by CCT in areas such as academic accountability, truancy support, social groups, and skill-building groups.
- Coordinated peer-to-peer support programs: Hope Squad, Pride Club, Hermanas Unidas, Link Crew & Student Council.
- Completed ongoing program service documentation, surveys, data entry, and reports.
- Provided individual and group counseling, and focused on restorative practices, cognitive-behavioral therapy, harm reduction model, and crisis intervention techniques.
- Focused on Wellness, Mental Health, Substance Abuse & Violence Prevention Programs and worked with at-risk youth.
PT Summer Teacher & HS Mentor Advisor
Aim High
Truckee, California
06.2019 - 06.2022
- Managed and supported staff with student behavioral issues using restorative practices, as well as conducting threat assessments and crisis intervention plans.
- Provided instructional guidance and mentorship to teachers in the development of lesson plans, instructional materials, and assessments.
- Monitored classroom instruction regularly through observation, feedback, and collaboration with teachers.
Volunteer
Truckee Police Department
Truckee, California
05.2019 - 06.2022
- Conducted traffic control duties such as directing cars and pedestrians during peak hours of activity.
Campus Monitor
Alder Creek Middle School
Truckee, California
01.2019 - 09.2021
- Partook in administrative duties by answering phone calls and filing documentation forms.
- Prepared written reports and overlooked surveillance cameras on incidents occurring on campus for administrative review.
- Partook in panel interviews and provided job training for newly classified employees.
- Intervened and de-escalated potential conflicts to minimize the disruption of school activities.
- Provided counseling to students who were on academic/disciplinary probation.
- Monitored campus grounds to ensure safety of students and faculty.
3rd Grade Teacher Assistant
LAUSD Kester Avenue Elementary School
Sherman Oaks, California
10.2016 - 08.2017
- Monitored student behavior and assisted with classroom management.
- Conducted small group activities with students to reinforce educational objectives.
- Assisted with grading homework, tests, and projects according to established criteria.
After-School Enrichment Teacher
E3: Enrichment Educational Experiences
Sherman Oaks, California
08.2016 - 01.2017
- Assisted elementary school students with homework assignments
- Facilitated after-school clubs focused on specific topics or hobbies such as art, cooking, and finance.
Education
Master of Arts - Legal & Forensic Psychology
University of California Irvine
Irvine, CA06.2020
Bachelor of Arts - Sociology
University of California Santa Cruz
Santa Cruz, CA06.2016
Skills
- Staff training and mentoring
- Workshop Facilitation
- Conflict-resolution
- Mental health assessments
- Crisis intervention
- Restorative practices
- Budget oversight
- Data analysis and data entry
- Communication, interpersonal and leadership skills
- Capability to type 80 WPM
- Experienced with online journal databases
- Experienced with Microsoft Suite, Google Suite, and Adobe
Languages
Spanish
Professional
Timeline
UFA Assessor
Strength United (TUC/CSUN)
06.2025 - Current
Mental Health Case Manager
Strength United (TUC/CSUN)
11.2024 - Current
School Climate/PBIS Coordinator
Vaughn Next Century Learning Center
10.2022 - 06.2024
Wellness Center Coordinator
Alder Creek Middle School
09.2021 - 06.2022
PT Summer Teacher & HS Mentor Advisor
Aim High
06.2019 - 06.2022
Volunteer
Truckee Police Department
05.2019 - 06.2022
Campus Monitor
Alder Creek Middle School
01.2019 - 09.2021
3rd Grade Teacher Assistant
LAUSD Kester Avenue Elementary School
10.2016 - 08.2017
After-School Enrichment Teacher
E3: Enrichment Educational Experiences
08.2016 - 01.2017
Master of Arts - Legal & Forensic Psychology
University of California Irvine
Bachelor of Arts - Sociology
University of California Santa Cruz
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