Natalie Garcia Robayo
Yonkers,NY
Summary
Detail oriented and dependable professional with experience in grocery management, medical reception ,and retail. Skilled in customer service, communication, problem solving, organization, and daily operations. known for providing excellent service, working effectively with others, and handling multiple responsibilities in fast paced environments.
Overview
4
4
years of professional experience
Work History
Grocery Store Manager
Manor Market
Pelham, NY
08.2023 - 08.2026
- Managed inventory levels, optimizing stock availability and minimizing waste.
- Oversaw daily operations, ensuring efficient workflow and compliance with company policies.
- Trained and mentored staff on customer service best practices and store protocols.
- Managed vendors' deliveries, including receiving products, verifying deliveries, and communicating with vendors
- Assisted customers with questions, concerns, and service issues while maintaining a positive shopping experience
- Handled cash register operations, including cash management and end of day procedures
- Opened and closed the store while ensuring all procedures and daily responsibilities were completed accurately
Medical Receptionist
The Dermatology Specialist
The Bronx, NY
05.2025 - 08.2025
- Welcomed and assisted patients in a friendly and professional manner.
- Collected payments and processed transactions accurately.
- Facilitated check-in and check-out processes, ensuring efficient patient flow and satisfaction.
- Opened and closed offices, ensuring all opening and closing procedures were completed properly
- Maintained accurate patient records using electronic health record (EHR) systems.
- Coordinated insurance verification and pre-authorization processes for dermatology procedures.
- Managed patient scheduling and appointment confirmations to optimize clinic workflow.
Sales Associate Intern
CVS Pharmacy
Manhattan, NY
10.2022 - 06.2023
- Assisted customers in locating products, delivering friendly and helpful service to enhance shopping experience.
- Applied price tags, promotional labels,and store signage accurately.
- Unlocked secured merchandise and assisted customers with accessing products.
- Maintained clean and organized sales floor area
- Restocked merchandise
- Followed store procedures for merchandise, security, and organization.
- Worked collaboratively with team members to support daily store operations.
Education
Medical Billing And Coding - Medical Billing And Coding Certification
ABC Training Center
The Bronx, NY04-2025
High School Diploma -
Manhattan Comprehensive Day And Night High School
Manhattan, NY02-2024
Skills
- Customer service
- Cash handling
- Attention to detail
- Inventory management
- Multitasking
- Team leadership
- Conflict resolution
Accomplishments
Vice President- Student Government
Served as Vice President of my high school, demonstrating leadership, communication, and teamwork. I assisted with organizing school activities and representing student interests.
Timeline
Medical Receptionist
The Dermatology Specialist
05.2025 - 08.2025
Grocery Store Manager
Manor Market
08.2023 - 08.2026
Sales Associate Intern
CVS Pharmacy
10.2022 - 06.2023
Medical Billing And Coding - Medical Billing And Coding Certification
ABC Training Center
High School Diploma -
Manhattan Comprehensive Day And Night High School