Natalie Germany
Oxford,GA
Summary
Energetic Healthcare professional dedicated to providing top-quality, patient-centered care. Highly skilled in addressing acute and chronic conditions. Resourceful navigation of complex healthcare environments to optimize patient care. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Patient Care Technician
Piedmont Walton Hospital
Monroe, GA
07.2023 - Current
- Provided direct patient care and assistance to healthcare team members.
- Assisted in preparing patients for examinations and treatments, including vital signs monitoring.\
- Ensured that all medical equipment was properly maintained and sterilized.
- Maintained accurate records of patient care, condition, progress, and concerns.
- Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
- Assisted with patient transfers from bed to wheelchair or stretcher as needed.
- Provided emotional support for patients and families during difficult times.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Reported any observed changes in behavior or physical condition to the nursing staff immediately.
- Conducted safety rounds regularly to ensure safe environment for patients.
- Responded quickly in emergency situations by providing appropriate first aid measures.
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
Server
Reynold Lake Oconee
Greensboro, GA
03.2022 - 08.2022
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Increased sales significantly by upselling higher-end products to customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Processed orders and sent to kitchen employees for preparation.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Answered customers' questions, recommended items and recorded order information.
Stower
Amazon
Stone Mountain, GA
10.2021 - 01.2022
- Maintained clean and organized workspaces to uphold safety standards.
- Organized both outgoing and incoming shipments based on product descriptions and shipment dates.
- Filled over 100 daily customer orders with efficiency and accuracy.
- Separated damaged items from functional ones before placing on shelves.
- Inspected products and machines to maintain quality and efficiency.
- Reviewed production schedules and streamlined processes.
- Adjusted machines to increase productivity for runs.
- Made sure that products were produced on time and are of good quality.
Server
Cracker Barrel Old Country Store
Springdale , AR
11.2018 - 04.2020
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Cultivated warm relationships with regular customers.
- Increased sales significantly by upselling higher-end products to customers.
- Noted special patron requests and followed up with kitchen to confirm delivery.
- Processed orders and sent to kitchen employees for preparation.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
Records Specialist
Springdale Police Department
Springdale, AR
06.2018 - 11.2018
- Scanned paper records to transfer to digital filing systems.
- Maintained and updated records through dedicated digital database.
- Created and implemented standard operating procedures for records handling.
- Communicated efficiently with individuals concerning record information submitted or missing from files.
- Redacted information as requested when faced with potential privacy violations.
- Assisted with typing, data entry and answering incoming calls as required.
- Checked daily incoming paperwork and documents and made copies before filing.
- Engaged in active listening with callers to confirm or clarify information and diffuse upset callers.
Seabee
United States Navy
Gulfport, MS
07.2013 - 07.2017
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided operational oversight of personnel, equipment, and resources.
- Planned and executed training exercises for unit members.
- Assessed risk management strategies to ensure safety of personnel and assets.
- Maintained updated knowledge through continuing education and advanced training.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
Skills
- Feeding Assistance
- Emergency Response
- Information Protection
- Mobility Assistance
- Vital Signs Monitoring
- Patient Observation
- Sterilization Techniques
- Defensive Tactics
- Safe Weapons Usage
- Surveillance Monitoring
- Weapons Training
Timeline
Patient Care Technician
Piedmont Walton Hospital
07.2023 - Current
Server
Reynold Lake Oconee
03.2022 - 08.2022
Stower
Amazon
10.2021 - 01.2022
Server
Cracker Barrel Old Country Store
11.2018 - 04.2020
Records Specialist
Springdale Police Department
06.2018 - 11.2018
Seabee
United States Navy
07.2013 - 07.2017
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