Natalie Golier
Columbus,OH
Summary
Motivated kitchen worker ready to build foundation in food service. Eager to learn all kitchen roles and contribute to team success. Dependable, reliable and hardworking with basic cleaning, sanitizing and stock management skills.
Overview
1
1
year of professional experience
Work History
Associate
Value World Thrift Superstore
05.2023 - 07.2023
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with their duties.
- Managed customer relations through communication and helpful interactions.
- Identified customer needs and wants to enhance customer experiences and boost sales.
- Created solutions for customers to satisfy specific needs, quality and budget.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed efficient cash register operations.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Listened to customer needs and desires to identify and recommend optimal products.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Provided product price information to customers.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Monitored customers for signs of security concerns and escalated issues to management.
- Developed strong rapport with customers and created positive impression of business.
Dishwasher
Panera Bread
06.2022 - 04.2023
- Followed supervisor instructions to complete tasks on time.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Stepped into additional roles during busy times to boost coverage of important stations.
Education
Bachelor of Arts - Animation
Columbus College of Art And Design
Columbus, OH06.2027
High School Diploma -
Olmsted Falls High School
Olmsted Falls, OH06.2023
Skills
- Oral Communication
- Troubleshoot Service Issues
- Computer Competency
- Billing and Payment Processing
- Time Management
- Customer Interaction
- Supporting Sales Staff
- Stocking and Replenishing
- Stack Clean Dishes
- Professional Relationships
- Kitchen Equipment Use
- Food Preparation and Safety
Timeline
Associate
Value World Thrift Superstore
05.2023 - 07.2023
Dishwasher
Panera Bread
06.2022 - 04.2023
Bachelor of Arts - Animation
Columbus College of Art And Design
High School Diploma -
Olmsted Falls High School
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