Natalie Graciano
Houston
Summary
Motivated high school student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills.
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
A committed student eager to leverage exceptional communication and interpersonal skills in a professional setting. Possesses experience in data entry and money handling. Capable of quickly memorizing product details and fostering strong customer relationships.
Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
4
4
years of professional experience
Work History
San Jacinto College
Loreanna alverez
Houston
04.2024 - Current
- Managed household errands and other essential duties.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Updated and maintained databases with current information.
- Maintained positive working relationship with fellow staff and management.
- Identified needs of customers promptly and efficiently.
- Volunteered for community service projects, applying academic knowledge in real-world scenarios.
- Built positive relationships with professors and assisted with research and innovation.
- Facilitated training sessions for new employees on company policies and procedures.
- Completed assigned readings and homework, enhancing understanding of subject matter.
Nailing Services
Joe barren
Houston
06.2023 - 08.2023
- Conducted testing of software and systems to ensure quality and reliability.
- Achieved cost-savings by developing functional solutions to problems.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Provided customer service by answering questions about mailing services offered.
- Coordinated with vendors regarding printing, mailing services, and other related tasks.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Journeys Sales Associate
Juan Rodriguez
Houston
04.2021 - 01.2022
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Maintained cleanliness of store environment including floors, windows, displays.
- Processed transactions using a point-of-sale system.
- Greeted customers and provided exceptional customer service.
- Helped customers find specific products, answered questions, and offered product advice.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Cleaned shelves, counters and tables to maintain organized store.
- Developed trusting relationships with customers by making personal connections.
- Greeted customers to determine wants or needs.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Education
Master of Criminal Justice - Criminal Justice
San Jacinto College
Pasadena, TX04-2026
High School Diploma -
J Frank Dobie High School
Houston, TX05-2023
Skills
- Policy writing
- Data analysis
- Criminal investigations
- Conflict resolution
- Public speaking
- Team collaboration
- Leadership
- Computer skills
- Organization
- Verbal communication
- Friendly, positive attitude
Timeline
San Jacinto College
Loreanna alverez
04.2024 - Current
Nailing Services
Joe barren
06.2023 - 08.2023
Journeys Sales Associate
Juan Rodriguez
04.2021 - 01.2022
Master of Criminal Justice - Criminal Justice
San Jacinto College
High School Diploma -
J Frank Dobie High School