Natalie Graham

As an associate while in school:

• Trained new associates in our associates program
• Greeted all clients with a warm smile, showed them around the salon and got them ready for their service
• Managed social media (tik tok, instagram, facebook)
• Opening/ closing duties (confirmation calls, inventory, drawer count, cleaning/disinfecting, etc.)
• Assisted stylists with services in free time (blow drying, color application etc.)
• Shampooed, glossed, conditioned all clients

As a newly licensed full time stylist:

• Greeted my clients, walked them to my chair
• Full consultation on all of my new and existing clients
• Highlight services, teasy light services, Balayage services, haircut services, etc.
• Waxing services (eyebrows, lips, chin)
• Retail goals
• social media goals
• Scalp massages

• Attended/hosted education classes
• Managed my own schedule

• Greeted all clients, checked them in for an appointment, gave them a tour of the salon
• Scheduled all appointments and meetings
• Managed all inventory and invoices
• Restocking color/back bar and retail shelves
• Managed stylists schedules
• Opening/closing duties (confirmation calls, printed nightly reports, lock up, laundry etc.)
• Managed the social media
• Inserted formulas for all clients in their files
• Collected payments, processed transactions and updated relevant records

• Kept utensils properly washed and disinfected to meet state board standards
• Assisted with color applications, blow drying, shampooing etc.
• Assisted all stylists with clients for various services, ensuring a smooth workflow
• Provided special treatments involving glossing, masks, shampooing, rinsing and conditioning hair.
• Provided exceptional customer service by greeting clients when they arrived and giving a salon tour to all new and future clients
• Promoted salon products to clients
• Opening/closing duties (cleaning, sweeping, restocking color bar etc.)